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"http://selfcare.edc.bsnl.co.in/" site is not loading. Please help.


"http://selfcare.edc.bsnl.co.in/" site is not loading. Please help.

Additional System Details

Sites Affected


Installed Plug-ins

  • Gecko Media Player Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • The next generation Java plug-in for Mozilla browsers.
  • Shockwave Flash 10.1 r102


  • User Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv: Gecko/20101206 Linux Mint/9 (Isadora) Firefox/3.6.13

More Information

Ankur Nath 0 solutions 1 answers

You have to contact your Telephone Exchange for this error,the error which be like this" The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)"which means that there is a problem in underground communication although you have good network but for this selfcare problem ask your exchange to see your required parameters on your line in their system,securly they would find maxium voltage in the line.I came to know about through my telephone exchange.