Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

HP photosmart printer will print off IE browser, but not firefox. Is there a workaround?

Firefox
rita1756 replied
annc
annc

Just installed new HP photosmart C410a wireless printer. Can get printouts off the web or off email program in IE browser but not in firefox. After clicking the print command in firefox, I get the "Send a Fax" page instead. Is there a workaround or other solution? Thanks.

Just installed new HP photosmart C410a wireless printer. Can get printouts off the web or off email program in IE browser but not in firefox. After clicking the print command in firefox, I get the "Send a Fax" page instead. Is there a workaround or other solution? Thanks.

All Replies (2)

the-edmeister
the-edmeister

Chosen Solution

{Ctrl + P}, in the Printer - Name box near the top of that dialog, select your HP Photosmart printer.

Modified by the-edmeister

rita1756
rita1756

Thank you so much!!