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When playing games such as Cityville, Farmville etc. I never get the complete screen. The bottom and right side are cut off

Posted

When I open these games, parts of the game screen do not show up.If I click for full screen in Farmville it all shows up but in Cityville I can't click for full screen because that part of the screen is missing. If I open these games in IE. the whole screen shows up.

Chosen solution

I have this problem too, the bottom of Cityville is cutoff after certain actions, mainly requesting help on a object that has to be "loaded." The regular requests that go straight to the facebook wall don't do that. Anyway after experimentation I found an easy fix that works every time. I click on the Free Gifts tab and send stuff, NRG, zone permits, just whatever, and it all resets the problem without having to close the tab in Firefox.

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Installed Plug-ins

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  • Foxit Reader Plug-In For Firefox and Netscape
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • 6.0.12.46
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • 1.9.0042.0
  • npdivxplayerplugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.1 r102
  • Provides additional functionality on Facebook. See our web site for details.
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • DivX Web Player version 2.0.0.254
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • 4.0.51204.0
  • Office Live Update v1.3
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Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 AskTbFXTV5/3.9.1.14019 Firefox/3.6.13 (.NET CLR 3.5.30729)

More Information

I've tried the troubleshooting tips for flash but they all say it's working fine

cor-el
  • Top 10 Contributor
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10746 solutions 96695 answers

Helpful Reply

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Question owner

Thank you. That was very helpful and corrected the problem.

shovas 0 solutions 1 answers

Helpful Reply

This fix worked but it actually is a bug in firefox and the exact same flash applets do not exhibit this behaviour on other browsers.

What happens is firefox correctly zooms the initial flash object, the user enters full screen (everything is as expected), user leaves full screen, firefox does not render the flash object as the same size as prior to the full screen event.

It's a real firefox bug. I downloaded the latest Firefox 4 beta and it still has the issue.

gaviotica2011 0 solutions 1 answers

I still have problems with FF4 and games such as Farmville and Cityville. The issue is that when I click on the "full screen mode" of the game, FF4 goes out of full screen in a few seconds, I just can't keep it in full screen. This is very annoying snce I'm a regular player of these games and the full screen mode allows me to see all my farm or city (which are really big now) and having to play not being able to use the full screen mode means I need to play slower. Also, while playing Cafe World FF4 suddenly gets me out of the game and opens a blank page for no apparent reason. I wish these bugs could be solved soon, otherwise I'm going to have to uninstall FF4 and go back to 3.6 until an update fixing this comes out

YEAY 0 solutions 1 answers

Hi gaviotica2011, could you solve the problem???? I have the same problem. Just download Firefox 4 and i can not go to full screen in Cityville... Can you help????

hg3300 0 solutions 1 answers

this DOES NOT WORK. Flash getting cut off has NOTHING TO DO WITH TEXT SIZE

janakatja 0 solutions 1 answers

If anyone tries the ctrl+0 and it doesn't work, be sure to try it while your browser is NOT maximized.

It didn't work the first time I tried it while maximized, but after reading Shovas' post, I thought to try it again while not maximized and it worked. Thanks Shovas.

Thaliel 1 solutions 1 answers

I had this problem not on FBm, but on King.com, when using my laptop. What I just did was not reset the zokm, but choose the option to "zoom text only". This solved the problem immeaditely

JessyJess 0 solutions 1 answers

I just bought an iPad and for some reason I can't play cityville but I can play every other game but the one I love lol it keeps telling me that I need to download a flash player but I can't because apple doesn't have an app for that so can some1 plz help me I've contacted apple and they can't seem to figure this problem out can any1 help me out here???

scrapforce 1 solutions 2 answers

Chosen Solution

I have this problem too, the bottom of Cityville is cutoff after certain actions, mainly requesting help on a object that has to be "loaded." The regular requests that go straight to the facebook wall don't do that. Anyway after experimentation I found an easy fix that works every time. I click on the Free Gifts tab and send stuff, NRG, zone permits, just whatever, and it all resets the problem without having to close the tab in Firefox.