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Firefox won't allow GoToMeeting to download/install software

  • 1 reply
  • 96 have this problem
  • 111 views
  • Last reply by ArjunDhar
  • Archived

a-fra
a-fra

I tried to access a simple gotomeeting webinar on my new Macbook Pro, but when I reach the gotomeeting page that says "please wait while the software download begins automatically", nothing happens. Supposedly a popup should come up where I need to click "allow", but nothing happens. I have DISABLED (unchecked) the "block pop-ups" box in Firefox preferences. Running the most current verison of firefox. GotoMeeting works fine in Safari, so it's a Firefox problem.

I tried to access a simple gotomeeting webinar on my new Macbook Pro, but when I reach the gotomeeting page that says "please wait while the software download begins automatically", nothing happens. Supposedly a popup should come up where I need to click "allow", but nothing happens. I have DISABLED (unchecked) the "block pop-ups" box in Firefox preferences. Running the most current verison of firefox. GotoMeeting works fine in Safari, so it's a Firefox problem.

All Replies (1)

ArjunDhar
ArjunDhar

Try: [https://www4.gotomeeting.com/codec?Portal=www.gotomeeting.com]

You can download and install the codec directly for your OS. Maybe that will help?!