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Microsoft Explorer prevents firefox download - what should I do?

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  • 7 have this problem
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  • Last reply by cor-el

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each time i try to open the mozilla url (www.mozilla.com), explorer stops this process. How can I get around this?

each time i try to open the mozilla url (www.mozilla.com), explorer stops this process. How can I get around this?

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Try to download Firefox from the http://www.mozilla.com/firefox/all.html site.

You can also download the installer via another computer and save the file to an USB stick to transfer the file to your computer.

See also http://kb.mozillazine.org/Unable_to_save_or_download_files


There are other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r45
  2. Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.