Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No Plugin's appear on status bar anymore

  • 2 replies
  • 23 have this problem
  • 10 views
  • Last reply by gmeades

gmeades
gmeades
more options

Right after this latest upgrade to version 3.6.13 None of my plugins appear on the status bar any more. This includes Grease Monkey and Download Helper. These plug ins no longer appear on any tool bar or on the status bar and I have lost use of them.

Also, the tools item on the menu bar has lost functionality. There are items which are no longer appearing on the menu, and none of the submenus appears any more.

When I looked at my plugins there is now a strange blue icon next to every item, but none of the plugin's are available anywhere that I can find now.

Right after this latest upgrade to version 3.6.13 None of my plugins appear on the status bar any more. This includes Grease Monkey and Download Helper. These plug ins no longer appear on any tool bar or on the status bar and I have lost use of them. Also, the tools item on the menu bar has lost functionality. There are items which are no longer appearing on the menu, and none of the submenus appears any more. When I looked at my plugins there is now a strange blue icon next to every item, but none of the plugin's are available anywhere that I can find now.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.

See also:

gmeades
gmeades Question owner
more options

The problem was not being unable to install themes or extensions. I can install them (or reinstall them) just fine.

Deleting the various extension files (.rdf, .ini, .cache, sqlite) as directed, does not reinstall extentions. The files which are recreated are essentially new and therefore empty. This process does NOT restore extensions which an upgrade has deleted and removed from firefox.

In the Tools > Add-ons > Extensions area, I had a few dozen extensions installed prior to the 3.6.13 upgrade, and now, after the upgrade, I find there is only one extension in the list.

The problem seems to be that the extensions themselves were deleted during the automated upgrade process to Firefox 3.6.13

This is something an upgrade should not do.

None of the information posted above is a remedy for this situation, and simply does not apply - there is no problem installing extensions, the localstore.rdf is not corrupt, and preferences file is not corrupt and does not enter into this.

I have read each article, I have gone through the processes outlined in each and none have applied or resulted in any kind of restoration, as none has been applicable.

It does appear the upgrade has deleted the extensions, while they are listed in the extension.cache file, which I will most likely use as a reference to recover and reinstall them.

Modified by gmeades