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When logging in to https://servicing.capitalone.com/c1/Login.aspx I receive a message This Connection Is Untrusted. How can I get past this, or turn it off? in English

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When logging in to https://servicing.capitalone.com/c1/Login.aspx I receive a message This Connection Is Untrusted. How can I get past this, or turn it off? in English

When logging in to https://servicing.capitalone.com/c1/Login.aspx I receive a message This Connection Is Untrusted. How can I get past this, or turn it off? in English

Modified by cor-el

Additional System Details

Sites Affected

https://servicing.capitalone.com/c1/Login.aspx

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • NPCIG 1.0.0.3
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Java Plug-in 1.4.2 for Netscape Navigator (DLL Helper)
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729)

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12005 solutions 111551 answers

No problems here with that link.

You can try to remove the "VeriSign, Inc." (VeriSign International Server CA - Class 3) certificate labeled as "Software Security Device" in the Certificate Manager if you have that installed. Certificates labeled as "Software Security Device" are intermediate certificates send by websites and are stored by Firefox in the file cert8.db for future use.

Tools > Options > Advanced : Encryption: Certificates - View Certificates

No problems here with that link. You can try to remove the "VeriSign, Inc." (VeriSign International Server CA - Class 3) certificate labeled as "Software Security Device" in the Certificate Manager if you have that installed. Certificates labeled as "Software Security Device" are intermediate certificates send by websites and are stored by Firefox in the file cert8.db for future use. Tools > Options > Advanced : Encryption: Certificates - View Certificates