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I used to be able to listen live to my favourite radio station but now I can load the page but the part about "listen live" will appear to load but can not hear anything. Can anyone help please?


I had my favorite radio station bookmarked and could listen to it live while working on my laptop. For some reason, after updates to Firefox, the listen live component of the bookmark does not work anymore and I cant hear anything. I tried typing in the address manually instead of going through the book mark but that doesn't work either. I can access the website of the radio station but when I click on the "listen live" button it appears to load and does not "buffer" or present the play/pause buttons. Cant hear anything either. If I use Explorer instead, everything works fine.

Chosen solution

Additional System Details

Sites Affected


Installed Plug-ins

  • Version
  • Google Talk Plugin Video Accelerator version:
  • Office Plugin for Netscape Navigator
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r85
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • BlackBerry WebSL Browser Plug-In
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729)

More Information

  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Chosen Solution

Try to install the new WMP plugin.

See http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin

Question owner

Thank you very much for your help!

  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

You're welcome

mcalzetta 0 solutions 1 answers

In my case it was not useful; the streaming was working on some sites, but not on http://www.radio24.ilsole24ore.com. In order to get it working I tried to:

  • disactivate all other sound plugins (no effect);
  • remove/reinstall WMP plugin (no effect)

at last, I tried to "unlock" the site using IE, and it worked!

Patches 0 solutions 2 answers

Helpful Reply

I have the same issue with Listen Live. It works with MSIE but I'm reluctant to use it for well known reasons. I uninstalled then reinstalled Windows Media Player but still didn't work. If Firefox can't find a solution soon I'll try Apple's Browser as I hear it's quite good and also not susceptible to attacks.

Modified by Patches

Patches 0 solutions 2 answers

Found a fix a for this issue: Download Firefox' Window Media Player and you're off: http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx. It would have been nice to see Firefox post their own answer instead of leaving us struggling!

Modified by Patches

WildWilly 0 solutions 1 answers

I have a replacement HOSTS file which blocks undesirable web sites from within the TCP/IP stack. Unfortunately, some audio & video content on web sites has an advertisement embedded at the front of it & the content will absolutely refuse to play unless the $&*#^% ad plays first. So you must either edit your HOSTS file & unblock the site that is supplying the ad, if you can figure that out. Or you can temporarily just delete the HOSTS file while you launch the content & replace the HOSTS file once the ad has run. You might look at http://someonewhocares.org/hosts/ for more information on using your HOSTS file as an ad blocker.

tohatchapea 0 solutions 1 answers

Helpful Reply

YES! I used the WMP fix - (http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin) - as a 'repair' and it worked just fine. thanks!!!

kocram 0 solutions 1 answers

After I upgraded from 3.6 to 4.0 I got the this same problem on my Mac OS X 10.6.7. It works fine on Safari. Can anyone help please?

  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

On a Mac you can try to run Firefox in 32 bit mode to see if that works.

  1. Close Firefox
  2. Open the Applications folder in Finder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
ElCalidad1 0 solutions 2 answers

I had a similar problem. I could not listen to AOL online radio powered by Slacker after upgrading to Firefox 13.0.1. I could listen to AOL online radio when I used Internet Explorer. NONE of the suggested solutions worked for me.

I finally removed Adobe Flash Player 11 Plugin and reverted back to Adobe Flash Player 10 (Shockwave Flash and the PROBLEM HAS BEEN RESOLVED.

  • Top 25 Contributor
  • Moderator
191 solutions 1967 answers

http://aolradio.slacker.com/ works fine for me in Firefox 13.0.1 on Windows 7 with the latest Flash 11.3 plugin.

Since this thread is over a year old, I'm going to lock it. If anyone else is having problems with Internet radio or other audio/video in Firefox, see the Fix common audio and video issues KB article or ask a new question.