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firefox is running but not responding. how do i uninstall then reinstall ?

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  • Last reply by TonyE

gfuechsell72
gfuechsell72
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When I try to load mozilla firefox from my desktop I get a message saying that firefox is running but not responding and suggests that I close that program . other advice was to uninstall firefox ,then reinstall. however, I try to close or uninstall and keep getting the same message. There are many simple or,outdated,or expensive solutions listed on google. Is there a current simple solution which takes me out of this maddening loop ?

When I try to load mozilla firefox from my desktop I get a message saying that firefox is running but not responding and suggests that I close that program . other advice was to uninstall firefox ,then reinstall. however, I try to close or uninstall and keep getting the same message. There are many simple or,outdated,or expensive solutions listed on google. Is there a current simple solution which takes me out of this maddening loop ?

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TonyE
TonyE
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There are several possible causes for that error, uninstalling and re-installing Firefox is very unlikely to fix it. For details on things to check see "Firefox is already running but is not responding" error - How to fix