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Some websites say I need to upgrade my browser even though I already did.

Posted

Hey,

I've downloaded the last version of Firefox like 5 times but some sites like Youtube, Myspace and Twitter keep telling me that I need to upgrade Firefox because my version is no longer supported. I also have the latests versions of Flash Player and Java. I've tried everything, uninstalling those three and installing them again. And if I use Google Chrome or even an older version of Internet Explorer everything seems right. This just happens while on Firefox. What's going on?

I'm asking this because I like to use Firefox and I don't want to have to migrate to Chrome.

Thank you,

Andrea.

Hey, I've downloaded the last version of Firefox like 5 times but some sites like Youtube, Myspace and Twitter keep telling me that I need to upgrade Firefox because my version is no longer supported. I also have the latests versions of Flash Player and Java. I've tried everything, uninstalling those three and installing them again. And if I use Google Chrome or even an older version of Internet Explorer everything seems right. This just happens while on Firefox. What's going on? I'm asking this because I like to use Firefox and I don't want to have to migrate to Chrome. Thank you, Andrea.

Chosen solution

Try resetting the user agent (identifies the browser version), yours is identifying itself as Firefox 2.0.0.17

For details of how to do that see Websites say that Firefox is outdated or incompatible even though it's the latest version. It gives details of a series of preferences that will need to be reset.

Read this answer in context 1

Additional System Details

This happened

Every time Firefox opened

This started when...

Since the new actualization came out.

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • 1.9.0042.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Google Update
  • Shockwave Flash 10.1 r82
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • 4.0.50826.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/2.0.0.17 MEGAUPLOAD 2.0

More Information

N/A

TonyE
  • Moderator
1034 solutions 8840 answers

Chosen Solution

Try resetting the user agent (identifies the browser version), yours is identifying itself as Firefox 2.0.0.17

For details of how to do that see Websites say that Firefox is outdated or incompatible even though it's the latest version. It gives details of a series of preferences that will need to be reset.

Try resetting the user agent (identifies the browser version), yours is identifying itself as Firefox 2.0.0.17 For details of how to do that see [[Websites or add-ons incorrectly report incompatible browser]]. It gives details of a series of preferences that will need to be reset.

Question owner

Thanks for your help, this solved my problem : )

Thanks for your help, this solved my problem : )
cor-el
  • Top 10 Contributor
  • Moderator
13046 solutions 119474 answers

Helpful Reply

In your case it was caused by the MEGAUPLOAD 2.0 toolbar, so if you still have that toolbar then keep an eye on the user agent after updating Firefox.

In your case it was caused by the MEGAUPLOAD 2.0 toolbar, so if you still have that toolbar then keep an eye on the user agent after updating Firefox.