X
Tap here to go to the mobile version of the site.

Support Forum

Firefox no longer connects to Internet. Internet Explorer still does.

Posted

Will not connect to any website. Internet Explorer is fine.

Error message is:

Error: Livemark Service: feed processor received an invalid channel for http://fxfeeds.mozilla.com/en-GB/firefox/headlines.xml Source File: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsLivemarkService.js Line: 985

Will not connect to any website. Internet Explorer is fine. Error message is: Error: Livemark Service: feed processor received an invalid channel for http://fxfeeds.mozilla.com/en-GB/firefox/headlines.xml Source File: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsLivemarkService.js Line: 985

Chosen solution

If you cannot connect to any website, a possible cause is a firewall blocking the new version of Firefox. For details on that and other possible causes see Firefox can't load websites but other browsers can.

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

soon after installing system updates

Installed Plug-ins

None

Application

  • User Agent:

More Information

Application Basics
Name
Firefox
Version
3.6.9
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Google Gears
0.5.36.0
true
{000a9d1c-beef-4f90-9363-039d445309b8}
McAfee SiteAdvisor Enterprise
3.0.0.539
true
{B7082FAA-CB62-4872-9106-E42DD88EDE45}
Rapportive
1.1.1
true
rapportive@rapportive.com
RealPlayer Browser Record Plugin
1.0
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
British English Dictionary
1.19
true
en-GB@dictionaries.addons.mozilla.org
AddThis
3.1.0
true
{3e0e7d2a-070f-4a47-b019-91fe5385ba79}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://news.bbc.co.uk/
browser.startup.homepage_override.mstone
rv:1.9.2.9
extensions.lastAppVersion
3.6.9
network.cookie.prefsMigrated
true
places.last_vacuum
1281472700
print.print_printer
HP LaserJet 4L
print.printer_HP_DeskJet_640C.print_bgcolor
false
print.printer_HP_DeskJet_640C.print_bgimages
false
print.printer_HP_DeskJet_640C.print_command
print.printer_HP_DeskJet_640C.print_downloadfonts
false
print.printer_HP_DeskJet_640C.print_edge_bottom
0
print.printer_HP_DeskJet_640C.print_edge_left
0
print.printer_HP_DeskJet_640C.print_edge_right
0
print.printer_HP_DeskJet_640C.print_edge_top
0
print.printer_HP_DeskJet_640C.print_evenpages
true
print.printer_HP_DeskJet_640C.print_footercenter
print.printer_HP_DeskJet_640C.print_footerleft
&PT
print.printer_HP_DeskJet_640C.print_footerright
&D
print.printer_HP_DeskJet_640C.print_headercenter
print.printer_HP_DeskJet_640C.print_headerleft
&T
print.printer_HP_DeskJet_640C.print_headerright
&U
print.printer_HP_DeskJet_640C.print_in_color
true
print.printer_HP_DeskJet_640C.print_margin_bottom
0.5
print.printer_HP_DeskJet_640C.print_margin_left
0.5
print.printer_HP_DeskJet_640C.print_margin_right
0.5
print.printer_HP_DeskJet_640C.print_margin_top
0.5
print.printer_HP_DeskJet_640C.print_oddpages
true
print.printer_HP_DeskJet_640C.print_orientation
0
print.printer_HP_DeskJet_640C.print_pagedelay
500
print.printer_HP_DeskJet_640C.print_paper_data
1
print.printer_HP_DeskJet_640C.print_paper_height
11.00
print.printer_HP_DeskJet_640C.print_paper_size_type
0
print.printer_HP_DeskJet_640C.print_paper_size_unit
0
print.printer_HP_DeskJet_640C.print_paper_width
8.50
print.printer_HP_DeskJet_640C.print_reversed
false
print.printer_HP_DeskJet_640C.print_scaling
1.00
print.printer_HP_DeskJet_640C.print_shrink_to_fit
true
print.printer_HP_DeskJet_640C.print_to_file
false
print.printer_HP_DeskJet_640C.print_unwriteable_margin_bottom
0
print.printer_HP_DeskJet_640C.print_unwriteable_margin_left
0
print.printer_HP_DeskJet_640C.print_unwriteable_margin_right
0
print.printer_HP_DeskJet_640C.print_unwriteable_margin_top
0
print.printer_HP_LaserJet_4L.print_bgcolor
false
print.printer_HP_LaserJet_4L.print_bgimages
false
print.printer_HP_LaserJet_4L.print_command
print.printer_HP_LaserJet_4L.print_downloadfonts
false
print.printer_HP_LaserJet_4L.print_edge_bottom
0
print.printer_HP_LaserJet_4L.print_edge_left
0
print.printer_HP_LaserJet_4L.print_edge_right
0
print.printer_HP_LaserJet_4L.print_edge_top
0
print.printer_HP_LaserJet_4L.print_evenpages
true
print.printer_HP_LaserJet_4L.print_footercenter
print.printer_HP_LaserJet_4L.print_footerleft
&PT
print.printer_HP_LaserJet_4L.print_footerright
&D
print.printer_HP_LaserJet_4L.print_headercenter
print.printer_HP_LaserJet_4L.print_headerleft
&T
print.printer_HP_LaserJet_4L.print_headerright
&U
print.printer_HP_LaserJet_4L.print_in_color
true
print.printer_HP_LaserJet_4L.print_margin_bottom
0.5
print.printer_HP_LaserJet_4L.print_margin_left
0.5
print.printer_HP_LaserJet_4L.print_margin_right
0.5
print.printer_HP_LaserJet_4L.print_margin_top
0.5
print.printer_HP_LaserJet_4L.print_oddpages
true
print.printer_HP_LaserJet_4L.print_orientation
0
print.printer_HP_LaserJet_4L.print_pagedelay
500
print.printer_HP_LaserJet_4L.print_paper_data
1
print.printer_HP_LaserJet_4L.print_paper_height
11.00
print.printer_HP_LaserJet_4L.print_paper_size_type
0
print.printer_HP_LaserJet_4L.print_paper_size_unit
0
print.printer_HP_LaserJet_4L.print_paper_width
8.50
print.printer_HP_LaserJet_4L.print_reversed
false
print.printer_HP_LaserJet_4L.print_scaling
1.00
print.printer_HP_LaserJet_4L.print_shrink_to_fit
true
print.printer_HP_LaserJet_4L.print_to_file
false
print.printer_HP_LaserJet_4L.print_unwriteable_margin_bottom
0
print.printer_HP_LaserJet_4L.print_unwriteable_margin_left
0
print.printer_HP_LaserJet_4L.print_unwriteable_margin_right
0
print.printer_HP_LaserJet_4L.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

TonyE
  • Moderator
1034 solutions 8840 answers

Chosen Solution

If you cannot connect to any website, a possible cause is a firewall blocking the new version of Firefox. For details on that and other possible causes see Firefox can't load websites but other browsers can.

If you cannot connect to any website, a possible cause is a firewall blocking the new version of Firefox. For details on that and other possible causes see [[Firefox cannot load websites but other programs can]].
happycat 0 solutions 3 answers

Helpful Reply

I had this problem this morning as well and was getting the message that FF cannot connect. No problem with IE. I saw a reply on another post where McAfee had blocked Firefox. I checked my McAfee settings and it had also blocked FF so changed it back to allow and it is connecting fine again. Hope it works for you.

I had this problem this morning as well and was getting the message that FF cannot connect. No problem with IE. I saw a reply on another post where McAfee had blocked Firefox. I checked my McAfee settings and it had also blocked FF so changed it back to allow and it is connecting fine again. Hope it works for you.

Question owner

THANK YOU! I'm replying using FireFox!

Take care, Greg :)

THANK YOU! I'm replying using FireFox! Take care, Greg :)

Question owner

THANK YOU! I'm replying using FireFox!

Take care, Greg :)

THANK YOU! I'm replying using FireFox! Take care, Greg :)
run6run1 0 solutions 3 answers

I have just installed ubuntu 10.4 which does not have a firewall could the problem lie with my router?

I have just installed ubuntu 10.4 which does not have a firewall could the problem lie with my router?
run6run1 0 solutions 3 answers

I had this problem until I enabled ipv6,every works ok after that.

I had this problem until I enabled ipv6,every works ok after that.

Modified by run6run1