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What happened to my Download Helper Icon?

Posted

Ever since I updated FF to 3.6.8, I no longer see the icon for the Download Helper add-on. How do I get it back? I've tried customizing the toolbar, but add-ons are not presented as one of the options.

Videos play just fine - have Shockwave Version: 10.1.82.76 installed. But I can't download Flash videos from any site now because the Download Helper icon is never presented when I start playing a video.

Ever since I updated FF to 3.6.8, I no longer see the icon for the Download Helper add-on. How do I get it back? I've tried customizing the toolbar, but add-ons are not presented as one of the options. Videos play just fine - have Shockwave Version: 10.1.82.76 installed. But I can't download Flash videos from any site now because the Download Helper icon is never presented when I start playing a video.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 10.1 r82
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
  • Google Update
  • GEPlugin
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • 4.0.50826.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

I have Download Helper v 4.7.4, and confirmed that it is enabled. I've tried updating to 4.8, but I always get this error message: "Firefox could not install the file at
https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=creatured
because: Unexpected installation error
Review the Error Console log for more details.
-203"
Tried re-starting FF, uninstalling/reinstalling FF. Nothing seems to work.

Helper7677 165 solutions 1653 answers

In the Customize window, is there an icon with a label under it saying "Download Helper"? If so, drag it to the toolbar. Many extensions/add-ons place their icons in the Customize window and the user must put them on the toolbar. If the extension you refer to is this one: https://addons.mozilla.org/en-US/firefox/addon/3006/ , be sure your options are set: Tools > Add-ons > Extensions, click Download Helper, click Options, on the DH Preferences window, click General, click Appearance tab.

Unexpected installation error -203
See:

In the Customize window, is there an icon with a label under it saying "Download Helper"? If so, drag it to the toolbar. Many extensions/add-ons place their icons in the Customize window and the user must put them on the toolbar. If the extension you refer to is this one: https://addons.mozilla.org/en-US/firefox/addon/3006/ , be sure your options are set: Tools > Add-ons > Extensions, click Download Helper, click Options, on the DH Preferences window, click General, click Appearance tab. *Home page: http://www.downloadhelper.net/ *Manual: http://www.downloadhelper.net/manual.php *Support page (e-mail): http://www.downloadhelper.net/support-expert.php '''Unexpected installation error -203''' <br /> See: <br /> *https://support.mozilla.com/en-US/kb/Unexpected+installation+error+-203+when+installing+add-ons *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203

Question owner

There is no "customize" window in FF 3.6.8. The closest thing I can access is the Tools/Options menu, and the only thing I can do from there is "manage add-ons". When I select that, the only thing I get is a window that asks if I want to update the add-ons I already have loaded, and/or get new ones. Never see an icon for Download Helper anywhere.

Also, whenever I try to update DH (and yes, I have verified it is enabled) from 4.7.4 to 4.8, all I get is an error message: "Firefox could not install the file at

https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail

because: Unexpected installation error Review the Error Console log for more details. -203"

And I actually get this same error message with ANY add-on I try to upgrade or add.

Can anyone figure out what's going on here?

There is no "customize" window in FF 3.6.8. The closest thing I can access is the Tools/Options menu, and the only thing I can do from there is "manage add-ons". When I select that, the only thing I get is a window that asks if I want to update the add-ons I already have loaded, and/or get new ones. Never see an icon for Download Helper anywhere. Also, whenever I try to update DH (and yes, I have verified it is enabled) from 4.7.4 to 4.8, all I get is an error message: "Firefox could not install the file at https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail because: Unexpected installation error Review the Error Console log for more details. -203" And I actually get this same error message with ANY add-on I try to upgrade or add. Can anyone figure out what's going on here?
Helper7677 165 solutions 1653 answers
'''''live2ski''''' '''''"There is no "customize" window in FF 3.6.8."'''''<br /> View > Toolbars > Customize<br /> See: <br /> * http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar<br /> * http://kb.mozillazine.org/Toolbar_customization '''Unexpected installation error -203''' (posted just above your message)<br /> See:<br /> * https://support.mozilla.com/en-US/kb/Unexpected+installation+error+-203+when+installing+add-ons<br /> * http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203