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gmail keeps opening as the default email client. I tried to change to Outlook, but it isn't accepting the change

  • 3 replies
  • 22 have this problem
  • 13 views
  • Last reply by sheenalena

sheenalena
sheenalena
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When I click on an email link in a website, Outlook used to open. Recently however, Gmail is opening instead. I tried to change the settings in tools, options, applications and it says Outlook is my client.

I also went to Control Panel, Add/Remove Programs, Set program access and defaults and chose Outlook, but it keeps resetting to use existing program.

I realize the second solution I tried isn't a Firefox issues, but I wanted you to know what I have tried to get Outlook back as my email client.

I use Windows XP, service pack 3

When I click on an email link in a website, Outlook used to open. Recently however, Gmail is opening instead. I tried to change the settings in tools, options, applications and it says Outlook is my client. I also went to Control Panel, Add/Remove Programs, Set program access and defaults and chose Outlook, but it keeps resetting to use existing program. I realize the second solution I tried isn't a Firefox issues, but I wanted you to know what I have tried to get Outlook back as my email client. I use Windows XP, service pack 3

Chosen solution

Link to related Google page: http://www.google.com/support/toolbar/bin/answer.py?hl=en&topic=11827&answer=34800

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All Replies (3)

TonyE
TonyE
  • Moderator
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I see you have Google Toolbar installed. In the Google Toolbar Options dialog, on the Search panel there is an option to use Gmail, make sure it is not selected.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Link to related Google page: http://www.google.com/support/toolbar/bin/answer.py?hl=en&topic=11827&answer=34800

sheenalena
sheenalena Question owner
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That worked! Thank you very, very much!