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Firefox 3.6.8 not responding to Scrollpoint on Lenovo mouse.

Posted

Firefox is not responding to scroll requests sent by my Lenovo USB optical mouse via the Scrollpoint. (FYI the Scrollpoint functions pretty much like the Trackpoint on a Thinkpad keyboard, giving it 360 degree scrolling much more fluidly than any wheel on an ordinary wheel mouse.) The Scrollpoint commands are recognized quite well in just about every other program I use, including word processors, email programs, and especially other browsers such as Opera. I have, in fact, switched to Opera as my main browser until this feature issue is resolved in Firefox. Thank you for your support.

Chosen solution

This is still happening as of Firefox 8.0. My drivers are updated. I tried the Universal Scrolling suggestion, but there is no Exceptions button in my mouse suite settings. I note that nor is there a "wheel" tab, and people who keeping referring to it thusly clearly do not have the same device that me and others are griping about. This is a SCROLLPOINT mouse, not a wheel mouse. I cannot find any information which pertains directly to this device; everything is referring to wheel mice. Frustrating.

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

I started using my Lenovo Scrollpoint mouse.

Installed Plug-ins

  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Winamp Application Detector
  • Default Plug-in
  • getplusplusadobe16287
  • Shockwave Flash 10.0 r42
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

System Information report written at: 08/21/10 16:12:24
System Name: BITCH1
[System Summary]
Item Value
OS Name Microsoft(R) Windows(R) XP Professional x64 Edition
Version 5.2.3790 Service Pack 2 Build 3790
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BITCH1
System Manufacturer Unknow
System Model Unknow
System Type x64-based PC
Processor AMD64 Family 16 Model 4 Stepping 2 AuthenticAMD ~3000 Mhz
Processor AMD64 Family 16 Model 4 Stepping 2 AuthenticAMD ~3000 Mhz
Processor AMD64 Family 16 Model 4 Stepping 2 AuthenticAMD ~3000 Mhz
Processor AMD64 Family 16 Model 4 Stepping 2 AuthenticAMD ~3000 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 7/6/2009
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)"
User Name BITCH1\gridsleep
Time Zone Eastern Daylight Time
Total Physical Memory 8,191.19 MB
Available Physical Memory 6.19 GB
Total Virtual Memory 9.56 GB
Available Virtual Memory 7.90 GB
Page File Space 2.00 GB
Page File C:\pagefile.sys

the-edmeister
  • Top 10 Contributor
  • Moderator
3195 solutions 24391 answers

Look for updated drivers at the Lenovo website.

genefox 0 solutions 2 answers

Helpful Reply

I resolved this problem by disabling Universal Scrolling for the Firefox application.

Go to Control Panel->Mouse->Lenovo (tab)->Advanced Properties (button)->Wheel (tab)

If "Enable Universal Scrolling" is selected click the Exceptions button and add Firefox to this list.

It might be easier to disable Universal Scrolling altogether, but I do not know how this will affect other applications so I didn't do that.

pertusin 0 solutions 2 answers

Neither of the solutions worked for me.

However, I managed to solve the problem: when the scrolling freezes, I roll the mouse wheel while pressed, and press and roll it simultaneously and randomly with right and left mouse buttons. After this fiddling, scrolling is restored.

There is another solution that worked for me, too: try to scroll using the touchpad of your laptop (usually by swiping along its right edge), it also helped in defreezing the mouse wheel.

Question owner

Thanks very much for the tips. This isn't a laptop, though, so touchpad doesn't apply. It's a desktop running XP x64. I've found that adding the drivers has to be an exact science of mysterious magic. Adding them in the wrong order results in chaos. Also any slight change can throw everything off. But, it's more interesting than having a boring old regular computer that works all the time.

pertusin 0 solutions 2 answers

@gridsleep: So what about the drivers? Which version have you got, from where, and in which order have you installed it?

Modified by pertusin

Question owner

If memory serves, I installed the mouse drivers right after the video drivers which is the first that I install after a fresh OS installation. I just checked and I have the Lenovo drivers 2.1.0.0 for the Scrollpoint Pro Optical mouse, and, surprisingly, the Trackpoint keyboard is using the version 1.0.0.0 drivers installed by the Windows installer as provided to Microsoft by Lenovo. I may try installing the latest Trackpoint keyboard drivers just to see what happens. In any case, I'm still using Opera as my main browser, so the Firefox problem, as Jesse Jackson would say, is moot.

danwebb 1 solutions 4 answers

Chosen Solution

This is still happening as of Firefox 8.0. My drivers are updated. I tried the Universal Scrolling suggestion, but there is no Exceptions button in my mouse suite settings. I note that nor is there a "wheel" tab, and people who keeping referring to it thusly clearly do not have the same device that me and others are griping about. This is a SCROLLPOINT mouse, not a wheel mouse. I cannot find any information which pertains directly to this device; everything is referring to wheel mice. Frustrating.