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I keep getting the error box "firefox.exe- entry point not found" it says- ?alloc@nsmemory@@sapaxi@z could not be located in the dynamic link library xpcom.dll.

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  • Last reply by rexter2

rexter2
rexter2

This happens on more than just the Denver post Broncos site but I notice it there most. When I get the error it locks the page load until I click the OK in the error box. This will happen multiple times as pages load. It started when I upgraded Firefox to3.6.8. If I keep clicking OK I can read articles but when the pages come up I have to keep clicking to make the error box go away, a real pain.

This happens on more than just the Denver post Broncos site but I notice it there most. When I get the error it locks the page load until I click the OK in the error box. This will happen multiple times as pages load. It started when I upgraded Firefox to3.6.8. If I keep clicking OK I can read articles but when the pages come up I have to keep clicking to make the error box go away, a real pain.

Modified by rexter2

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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cor-el
cor-el
  • Moderator

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

rexter2
rexter2 Question owner

Had to disable plug-in "Mozilla active x control and plug-in support 1.0.0.4" no hang ups now.