Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox was working always ok on my w2k before last update to 3.6.8

  • 3 replies
  • 53 have this problem
  • 37 views
  • Last reply by Nico74

more options

Installed Firefox 3.6.8, tried update first, then did complete uninstall and fresh install from scratch. Problems, problems...

Can not set Tools-Options, the page is blank with only CANCEL button active. Pages keep loading forever, tab page load indicator never stops. On first start, home is www.google.com, then it reverts to Firefox-Google home and search does not work at all. Will not let me connect to support.mozilla website either. Drives me crazy ! Thanks for help in advance.

Chosen solution

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

more options

Thanks !!! Works in safe mode. Some incompatibility in plugin, extension, add on, theme or toolbar is causing this to make Firefox hang up as well. I wish I would know which one exactly the culprit is. I kept a few, updated a few, and disabled the rest. Very happy camper now !

more options

I just upgraded to 3.6.8 and my browser now hangs every time I try and load three different pages: my personal blog (blogspot.com), the locations page on bjs.com, and google.com. I've tried starting in safe mode, still hangs. Going back to 3.5.11.