Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla "unable to detect plug-in version", click "rsearch" and get myriad sies offering stuff I have no hope of understanding. Can you help?

  • 1 reply
  • 20 have this problem
  • 29 views
  • Last reply by AliceWyman

more options

Want to update plug-ins as I've been getting script errors, usually involving chrome and what may be java script, advisories of virtual memory being too small, etc. Nurse indicates some "Up to date" in green box. Others indicate "unable to detect plug-in version. I click "research" and get myriad sites offering options I've no hope of understanding. Can you help? L

Modified by new1

All Replies (1)

more options

What are the names of the plugins that show up as "Research" on the Mozilla Plugin Check page?

For example, I only have one like that, Microsoft® Windows Media Player Firefox Plugin np-mswmp ... and the Research button lists a Microsoft page as the first link.

For script errors, maybe this will help? Warning Unresponsive script - What it means and how to fix it

For troubleshooting plugins, read Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems.