Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost bookmarks, unable to restore old or save new ones

more options

Yesterday I lost all my bookmarks, unrelated to any update or computer activity. Attempts to restore them typically restore folder hierarchies only, not the bookmarks. Going back far enough restores some bookmarks, not all. Any, and all the restored bookmarks are also lost again upon restarting.

All Replies (3)

more options

Incomplete sentence above; I meant to say that any new bookmarks, and all restored bookmarks, are lost when I restart firefox. In addition, when I go to "organize bookmarks" the menu is empty even when I actually have items in the bookmark menu. Thank you!

more options

Some of my bookmarks disappeared and all the new i add goes too, but some of my old bookmarks are still there? :S

more options