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I deleted some apps in Firefox 4, opened 3.6, closed it, and opened 4 again. But now Firefox 4 is having some severe problems.

Posted

After doing what I described in the thread title, Firefox 4 presented the following issues: 1- Tabs would not close. 2- The "forward" and "back" button would not be lit or clickable, as if I didn't visit any websites. Although pages did load, I could not go back and forth between them via these buttons. 3- the "feedback" button in the right-hand side of the screen was completely gone. Trying to download the respective feedback app that Mozilla provides didn't work, it wouldn't download. 4- the App Management screen would not open. 5- I did not save any of the pages from the previous session. So I closed FF 4 and opened 3.6 once again (wich appears to be functioning normally) and the pages came back

So basically my FF 4 got completely messed up. Reinstalling it did nothing. Cleaning the registry with Registry Mechanic was to no avail either. I had to uninstall FF4 since it was unusable.

Possibly useful fact: The apps I had removed in FF 4 were also removed in 3.6, wich indicates that maybe the FF 4 installation did not create copies of it's own for the bookmarks, apps, cache etc, so I am afraid to delete those when the FF 4 uninstallation wizard prompts me to, as it would also probably delete the stuff I have in 3.6 .

This happened

Every time Firefox opened

== Started after using Firefox 3.6 then switching to 4 again.

After doing what I described in the thread title, Firefox 4 presented the following issues: 1- Tabs would not close. 2- The "forward" and "back" button would not be lit or clickable, as if I didn't visit any websites. Although pages did load, I could not go back and forth between them via these buttons. 3- the "feedback" button in the right-hand side of the screen was completely gone. Trying to download the respective feedback app that Mozilla provides didn't work, it wouldn't download. 4- the App Management screen would not open. 5- I did not save any of the pages from the previous session. So I closed FF 4 and opened 3.6 once again (wich appears to be functioning normally) and the pages came back So basically my FF 4 got completely messed up. Reinstalling it did nothing. Cleaning the registry with Registry Mechanic was to no avail either. I had to uninstall FF4 since it was unusable. Possibly useful fact: The apps I had removed in FF 4 were also removed in 3.6, wich indicates that maybe the FF 4 installation did not create copies of it's own for the bookmarks, apps, cache etc, so I am afraid to delete those when the FF 4 uninstallation wizard prompts me to, as it would also probably delete the stuff I have in 3.6 . == This happened == Every time Firefox opened == Started after using Firefox 3.6 then switching to 4 again.

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • np-mswmp
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • 1.7.0069.3
  • Adobe PDF Plug-In For Firefox and Netscape
  • DivX Web Player version 1.4.2.7
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • DLM Netscape Plugin (2.3.9.113)
  • GEPlugin
  • 3.0.50106.0
  • NPWLPG
  • Nexon Game Controller 1.0.0.1
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

More Information

Informações básicas sobre o aplicativo
Nome
Firefox
Versão
3.6.8
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Abrir pasta
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about:plugins
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about:buildconfig
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{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
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DaveRo 18 solutions 175 answers

I assume by apps you mean add-ons or extensions or plugins. These are held in the profile.

Unless you set up a new profile, then FF4 and FF3 would be using the same one.

http://kb.mozillazine.org/Profile_folder_-_Firefox

When I test a beta I always use a new profile, or update one from a previous version, but I would never expect the profile to be usable again in a previous version of Firefox.

Since FF4 has a new add-on manager it doesn't surprise me that FF 3 won't work with a profile that's been modified in FF 4.

I assume by apps you mean add-ons or extensions or plugins. These are held in the profile. Unless you set up a new profile, then FF4 and FF3 would be using the same one. http://kb.mozillazine.org/Profile_folder_-_Firefox When I test a beta I always use a new profile, or update one from a previous version, but I would never expect the profile to be usable again in a previous version of Firefox. Since FF4 has a new add-on manager it doesn't surprise me that FF 3 won't work with a profile that's been modified in FF 4.

Question owner

"Since FF4 has a new add-on manager it doesn't surprise me that FF 3 won't work with a profile that's been modified in FF 4. "

Thanks for the answer.

As I have stated in item 5 of my post, FF 3 is functioning normally, it's FF 4 that's not working right anymore and presenting all the issues listed.

"Since FF4 has a new add-on manager it doesn't surprise me that FF 3 won't work with a profile that's been modified in FF 4. " Thanks for the answer. As I have stated in item 5 of my post, FF 3 is functioning normally, it's FF 4 that's not working right anymore and presenting all the issues listed.