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how can I disable the '$500 gift card' message when I open Firefox?

Posted

it appears that every time I open firefox, a banner appears at the top of the page offering a $500 gift card deal. I have to close it every time. Is there a way to disable this message?

== opening firefox

it appears that every time I open firefox, a banner appears at the top of the page offering a $500 gift card deal. I have to close it every time. Is there a way to disable this message? == opening firefox

Chosen solution

Sounds like Malware.

Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. (Not all programs detect the same Malware.)

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php SuperAntispyware - http://www.superantispyware.com/ AdAware - http://www.lavasoftusa.com/software/adaware/ Spybot Search & Destroy - http://www.safer-networking.org/en/index.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: http://www.spywarewarrior.com/index.php http://forum.aumha.org/ http://www.spywareinfoforum.com/ http://bleepingcomputer.com

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • -Shockwave Flash 10.1 r53
  • Garmin Communicator Plug-In 2.9.2.0
  • 1.9.0042.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.8
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.15
true
Java Console
6.0.17
true
Java Console
6.0.19
true
Java Console
6.0.20
true
Norton IPS
2.0
true
Norton Toolbar
4.6
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Shop to Win
1.0.6
true
{5835466c-49af-4cbe-b102-a8c8b6313749}
Yahoo! Toolbar
2.1.1.20091029021655
true
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Adblock Plus
1.2.1
true
Garmin Communicator
2.9.2
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://finance.yahoo.com/
browser.startup.homepage_override.mstone
rv:1.9.2.8
extensions.lastAppVersion
3.6.8
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1277868853
print.print_printer
HP Officejet 5600 series
print.printer_HP_Officejet_5600_series.print_bgcolor
false
print.printer_HP_Officejet_5600_series.print_bgimages
false
print.printer_HP_Officejet_5600_series.print_command
print.printer_HP_Officejet_5600_series.print_downloadfonts
false
print.printer_HP_Officejet_5600_series.print_edge_bottom
0
print.printer_HP_Officejet_5600_series.print_edge_left
0
print.printer_HP_Officejet_5600_series.print_edge_right
0
print.printer_HP_Officejet_5600_series.print_edge_top
0
print.printer_HP_Officejet_5600_series.print_evenpages
true
print.printer_HP_Officejet_5600_series.print_footercenter
print.printer_HP_Officejet_5600_series.print_footerleft
&PT
print.printer_HP_Officejet_5600_series.print_footerright
&D
print.printer_HP_Officejet_5600_series.print_headercenter
print.printer_HP_Officejet_5600_series.print_headerleft
&T
print.printer_HP_Officejet_5600_series.print_headerright
&U
print.printer_HP_Officejet_5600_series.print_in_color
true
print.printer_HP_Officejet_5600_series.print_margin_bottom
0.5
print.printer_HP_Officejet_5600_series.print_margin_left
0.5
print.printer_HP_Officejet_5600_series.print_margin_right
0.5
print.printer_HP_Officejet_5600_series.print_margin_top
0.5
print.printer_HP_Officejet_5600_series.print_oddpages
true
print.printer_HP_Officejet_5600_series.print_orientation
1
print.printer_HP_Officejet_5600_series.print_pagedelay
500
print.printer_HP_Officejet_5600_series.print_paper_data
1
print.printer_HP_Officejet_5600_series.print_paper_height
11.00
print.printer_HP_Officejet_5600_series.print_paper_size_type
0
print.printer_HP_Officejet_5600_series.print_paper_size_unit
0
print.printer_HP_Officejet_5600_series.print_paper_width
8.50
print.printer_HP_Officejet_5600_series.print_reversed
false
print.printer_HP_Officejet_5600_series.print_scaling
1.00
print.printer_HP_Officejet_5600_series.print_shrink_to_fit
true
print.printer_HP_Officejet_5600_series.print_to_file
false
print.printer_HP_Officejet_5600_series.print_unwriteable_margin_bottom
0
print.printer_HP_Officejet_5600_series.print_unwriteable_margin_left
0
print.printer_HP_Officejet_5600_series.print_unwriteable_margin_right
0
print.printer_HP_Officejet_5600_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
3
security.warn_viewing_mixed
false

the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40083 answers

Chosen Solution

Sounds like Malware.

Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. (Not all programs detect the same Malware.)

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php SuperAntispyware - http://www.superantispyware.com/ AdAware - http://www.lavasoftusa.com/software/adaware/ Spybot Search & Destroy - http://www.safer-networking.org/en/index.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: http://www.spywarewarrior.com/index.php http://forum.aumha.org/ http://www.spywareinfoforum.com/ http://bleepingcomputer.com

Sounds like Malware. Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. '''(Not all programs detect the same Malware.)''' Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] SuperAntispyware - [http://www.superantispyware.com/] AdAware - [http://www.lavasoftusa.com/software/adaware/] Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: [http://www.spywarewarrior.com/index.php] [http://forum.aumha.org/] [http://www.spywareinfoforum.com/] [http://bleepingcomputer.com]