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When I view a particular website some of the content (the telephone number in this case) appears briefly and then disappears. But when viewing the same website in safe mode the content is visible.

  • 1 reply
  • 69 have this problem
  • 37 views
  • Last reply by cor-el

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Issue

I have another kind of problem with Firefox

Description

When I view a particular website some the content (the telephone number in this case) appears briefly and then disappears. But when viewing the same website in safe mode its ok the content is visible

This happened

Every time Firefox opened

3 days ago

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig
  Extensions
        Name
        Version
        Enabled
        ID
        Microsoft .NET Framework Assistant         1.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        Skype extension for Firefox         3.3.0.3971         true          
        Xmarks         3.6.7         true         foxmarks@kei.com
  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.history_expire_days_min         3
        browser.places.importBookmarksHTML         false
        browser.places.importDefaults         false
        browser.places.leftPaneFolderId         -1
        browser.places.migratePostDataAnnotations         false
        browser.places.smartBookmarksVersion         2
        browser.places.updateRecentTagsUri         false
        browser.startup.homepage         http://www.google.co.uk
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        dom.max_script_run_time         1800
        extensions.lastAppVersion         3.6.7
        general.useragent.extra.microsoftdotnet         (.NET CLR 3.5.30729)
        network.cookie.lifetimePolicy         2
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279193068
        print.print_printer         Samsung ML-2010 Series
        print.printer_CutePDF_Writer.print_bgcolor         false
        print.printer_CutePDF_Writer.print_bgimages         false
        print.printer_CutePDF_Writer.print_command
        print.printer_CutePDF_Writer.print_downloadfonts         false
        print.printer_CutePDF_Writer.print_edge_bottom         0
        print.printer_CutePDF_Writer.print_edge_left         0
        print.printer_CutePDF_Writer.print_edge_right         0
        print.printer_CutePDF_Writer.print_edge_top         0
        print.printer_CutePDF_Writer.print_evenpages         true
        print.printer_CutePDF_Writer.print_footercenter
        print.printer_CutePDF_Writer.print_footerleft         &PT
        print.printer_CutePDF_Writer.print_footerright         &D
        print.printer_CutePDF_Writer.print_headercenter
        print.printer_CutePDF_Writer.print_headerleft         &T
        print.printer_CutePDF_Writer.print_headerright         &U
        print.printer_CutePDF_Writer.print_in_color         true
        print.printer_CutePDF_Writer.print_margin_bottom         0.5
        print.printer_CutePDF_Writer.print_margin_left         0.5
        print.printer_CutePDF_Writer.print_margin_right         0.5
        print.printer_CutePDF_Writer.print_margin_top         0.5
        print.printer_CutePDF_Writer.print_oddpages         true
        print.printer_CutePDF_Writer.print_orientation         0
        print.printer_CutePDF_Writer.print_pagedelay         500
        print.printer_CutePDF_Writer.print_paper_data         9
        print.printer_CutePDF_Writer.print_paper_height         297.00
        print.printer_CutePDF_Writer.print_paper_size_type         1
        print.printer_CutePDF_Writer.print_paper_size_unit         1
        print.printer_CutePDF_Writer.print_paper_width         210.00
        print.printer_CutePDF_Writer.print_reversed         false
        print.printer_CutePDF_Writer.print_scaling         0.70
        print.printer_CutePDF_Writer.print_shrink_to_fit         true
        print.printer_CutePDF_Writer.print_to_file         false
        print.printer_CutePDF_Writer.print_unwriteable_margin_bottom         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_left         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_right         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_top         0
        print.printer_Samsung_ML-2010_Series.print_bgcolor         false
        print.printer_Samsung_ML-2010_Series.print_bgimages         false
        print.printer_Samsung_ML-2010_Series.print_command
        print.printer_Samsung_ML-2010_Series.print_downloadfonts         false
        print.printer_Samsung_ML-2010_Series.print_edge_bottom         0
        print.printer_Samsung_ML-2010_Series.print_edge_left         0
        print.printer_Samsung_ML-2010_Series.print_edge_right         0
        print.printer_Samsung_ML-2010_Series.print_edge_top         0
        print.printer_Samsung_ML-2010_Series.print_evenpages         true
        print.printer_Samsung_ML-2010_Series.print_footercenter
        print.printer_Samsung_ML-2010_Series.print_footerleft         &PT
        print.printer_Samsung_ML-2010_Series.print_footerright         &D
        print.printer_Samsung_ML-2010_Series.print_headercenter
        print.printer_Samsung_ML-2010_Series.print_headerleft         &T
        print.printer_Samsung_ML-2010_Series.print_headerright         &U
        print.printer_Samsung_ML-2010_Series.print_in_color         true
        print.printer_Samsung_ML-2010_Series.print_margin_bottom         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_left         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_right         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_top         0.5
        print.printer_Samsung_ML-2010_Series.print_oddpages         true
        print.printer_Samsung_ML-2010_Series.print_orientation         0
        print.printer_Samsung_ML-2010_Series.print_pagedelay         500
        print.printer_Samsung_ML-2010_Series.print_paper_data         9
        print.printer_Samsung_ML-2010_Series.print_paper_height         11.00
        print.printer_Samsung_ML-2010_Series.print_paper_size_type         0
        print.printer_Samsung_ML-2010_Series.print_paper_size_unit         1
        print.printer_Samsung_ML-2010_Series.print_paper_width         8.50
        print.printer_Samsung_ML-2010_Series.print_reversed         false
        print.printer_Samsung_ML-2010_Series.print_scaling         0.70
        print.printer_Samsung_ML-2010_Series.print_shrink_to_fit         true
        print.printer_Samsung_ML-2010_Series.print_to_file         false
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_bottom         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_left         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_right         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_top         0
        privacy.clearOnShutdown.downloads         false
        privacy.clearOnShutdown.formdata         false
        privacy.clearOnShutdown.history         false
        privacy.clearOnShutdown.sessions         false
        privacy.cpd.siteSettings         true
        privacy.item.cookies         true
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.sanitizeOnShutdown         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Firefox version

3.6.7

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 (.NET CLR 3.5.30729)

Plugins installed

  • -Version 1.2.0.0
  • NapsterLink
  • 6.0.12.1675
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.0 r42
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Chosen solution

Issues with phone numbers not displaying properly can be caused by the Skype extension (Tools > Add-ons > Extensions)

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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All Replies (1)

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Chosen Solution

Issues with phone numbers not displaying properly can be caused by the Skype extension (Tools > Add-ons > Extensions)

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems