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Newest version of Firefox will not access internet due to "proxy server"???

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  • Last reply by hismuse

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I have tried twice to upgrade my firefox to the most current (as of 7/18/10). When I did that I was unable to get anywhere on the internet. The message said the proxy settings from my server would not allow it and to make changes. I am using a home computer with Windows 2000. It hooks straight up to the DSL, there is no Server in my house. I am not too computer savvy but tried using the tools info but that just assumes I already know about proxies, servers, etc. I was able to delete the new version and load an older one stored on my computer and have no problems with getting on the net. What is the fix that I can do? What steps do I take. I am not going to hire a guy to do what should be a simple task.

I have tried twice to upgrade my firefox to the most current (as of 7/18/10). When I did that I was unable to get anywhere on the internet. The message said the proxy settings from my server would not allow it and to make changes. I am using a home computer with Windows 2000. It hooks straight up to the DSL, there is no Server in my house. I am not too computer savvy but tried using the tools info but that just assumes I already know about proxies, servers, etc. I was able to delete the new version and load an older one stored on my computer and have no problems with getting on the net. What is the fix that I can do? What steps do I take. I am not going to hire a guy to do what should be a simple task.

Chosen solution

Tools > Options > Advanced > Network > Settings, set your Connection Setting to "No proxy", if you don't use a proxy.

Firefox 3.6.6 added a new preference to that Connection Settings panel, "Use system proxy settings", and the default is that item. That new pref doesn't affect most users, because they probably don't have a proxy set up in their Operating System.

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Chosen Solution

Tools > Options > Advanced > Network > Settings, set your Connection Setting to "No proxy", if you don't use a proxy.

Firefox 3.6.6 added a new preference to that Connection Settings panel, "Use system proxy settings", and the default is that item. That new pref doesn't affect most users, because they probably don't have a proxy set up in their Operating System.

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I set it at no proxy and then when I close it and re-open it it reverts back to the manual proxy.