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When watching videos, audio gets out of sync...

Posted

Whenever I watch any type of video with Firefox, the audio and video do not sync. They are fine if I watch them in IE but I hate using IE (so very slow). I have tried updating firefox, but I have the most recent update. I have updated Java and Adobe as well and none of these seem to be the problem. It doesn't matter which website I use, all videos do this when viewed with Firefox.

This happened

Every time Firefox opened

== ever since I've had firefox but it seems worse lately

Additional System Details

Installed Plug-ins

  • -BitDefender QuickScan Web Netscape Plugin
  • npmnqmp 989898989877
  • 1.9.0009.1
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • 4.0.50401.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • ScorchPlugin
  • Musicnotes Viewer plugin 1.17.3 For more information visit Musicnotes.com
  • 6.0.11.2806
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Google Update
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
BitDefender Antiphishing Toolbar
2.0
true
FFToolbar@bitdefender.com
BitDefender QuickScan
0.9.9.23
true
Java Console
6.0.11
true
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Move Media Player
1.0.0.%(version)s
true
moveplayer@movenetworks.com
RealPlayer Browser Record Plugin
1.0
false
Java Console
6.0.18
true
Adobe DLM (powered by getPlus(R))
1.6.2.63
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.yahoo.com/
browser.startup.homepage_override.mstone
rv:1.9.2.6
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.6
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1274536370
print.print_printer
EPSON Stylus CX4400 Series
print.printer_EPSON_Stylus_CX4400_Series.print_bgcolor
false
print.printer_EPSON_Stylus_CX4400_Series.print_bgimages
false
print.printer_EPSON_Stylus_CX4400_Series.print_command
print.printer_EPSON_Stylus_CX4400_Series.print_downloadfonts
false
print.printer_EPSON_Stylus_CX4400_Series.print_edge_bottom
0
print.printer_EPSON_Stylus_CX4400_Series.print_edge_left
0
print.printer_EPSON_Stylus_CX4400_Series.print_edge_right
0
print.printer_EPSON_Stylus_CX4400_Series.print_edge_top
0
print.printer_EPSON_Stylus_CX4400_Series.print_evenpages
true
print.printer_EPSON_Stylus_CX4400_Series.print_footercenter
print.printer_EPSON_Stylus_CX4400_Series.print_footerleft
&PT
print.printer_EPSON_Stylus_CX4400_Series.print_footerright
&D
print.printer_EPSON_Stylus_CX4400_Series.print_headercenter
print.printer_EPSON_Stylus_CX4400_Series.print_headerleft
&T
print.printer_EPSON_Stylus_CX4400_Series.print_headerright
&U
print.printer_EPSON_Stylus_CX4400_Series.print_in_color
true
print.printer_EPSON_Stylus_CX4400_Series.print_margin_bottom
0.5
print.printer_EPSON_Stylus_CX4400_Series.print_margin_left
0.5
print.printer_EPSON_Stylus_CX4400_Series.print_margin_right
0.5
print.printer_EPSON_Stylus_CX4400_Series.print_margin_top
0.5
print.printer_EPSON_Stylus_CX4400_Series.print_oddpages
true
print.printer_EPSON_Stylus_CX4400_Series.print_orientation
0
print.printer_EPSON_Stylus_CX4400_Series.print_pagedelay
500
print.printer_EPSON_Stylus_CX4400_Series.print_paper_data
1
print.printer_EPSON_Stylus_CX4400_Series.print_paper_height
11.00
print.printer_EPSON_Stylus_CX4400_Series.print_paper_size_type
0
print.printer_EPSON_Stylus_CX4400_Series.print_paper_size_unit
0
print.printer_EPSON_Stylus_CX4400_Series.print_paper_width
8.50
print.printer_EPSON_Stylus_CX4400_Series.print_reversed
false
print.printer_EPSON_Stylus_CX4400_Series.print_scaling
1.00
print.printer_EPSON_Stylus_CX4400_Series.print_shrink_to_fit
true
print.printer_EPSON_Stylus_CX4400_Series.print_to_file
false
print.printer_EPSON_Stylus_CX4400_Series.print_unwriteable_margin_bottom
0
print.printer_EPSON_Stylus_CX4400_Series.print_unwriteable_margin_left
0
print.printer_EPSON_Stylus_CX4400_Series.print_unwriteable_margin_right
0
print.printer_EPSON_Stylus_CX4400_Series.print_unwriteable_margin_top
0
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

Question owner

textbump

Question owner

ok, after searching for hours for a solution to this (and I guess no one else knew either because I wasn't getting any answers!) I finally found a reference to there being a bug in Flash Player that causes this problem for some people. If anyone else is having this problem the solution is surprisingly easy:

After opening a video (in hulu, youtube, where ever) right click on the video. Then click on the first folder (display). Uncheck "enable hardware acceleration."

Problem fixed.

unknownunkowns 0 solutions 1 answers

Helpful Reply

I have unchecked the "enable hardware acceleration" and it still will not sync streaming videos properly.

weaver99 0 solutions 1 answers

I had updated Firefox to the new Java (TM) 7 Update 5 and Adobe Flash Player 11.3 latest versions and had an out of sync video and audio problem with these configurations. I have maintained the Java update and uninstalled the the Adobe Flash Player version. Then I reinstalled Adobe Flash Player 11.1.102.55 (non IE) version on my desktop PC to synchronize the video/audio problem. Make sure you find the non IE flash player version to download from the internet.