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Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem

Posted

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem. I must print out filled-in webforms and must use the inkjet printer for that. However, Firefox presents me with a dialog box that says "An unknown error has occurred while printing", even when nothing at all has even started to print out.

When I next try to print the same screen content to the monochrome laser printer, the entire contents of the form showing on the web page will print out as a single block of text - all run together and utterly unintelligible.

How can I make Firefox print normally and legibly to my HP inkjet printer, the same as other browsers?

This happened

A few times a week

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem. I must print out filled-in webforms and must use the inkjet printer for that. However, Firefox presents me with a dialog box that says "An unknown error has occurred while printing", even when nothing at all has even started to print out. When I next try to print the same screen content to the monochrome laser printer, the entire contents of the form showing on the web page will print out as a single block of text - all run together and utterly unintelligible. How can I make Firefox print normally and legibly to my HP inkjet printer, the same as other browsers? == This happened == A few times a week

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Winamp Application Detector
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Shockwave Flash 10.0 r22
  • Delivery Network Acceleration by BitTorrentâ„¢
  • Java Plug-in 1.5.0_03 for Netscape Navigator (DLL Helper)
  • Npdsplay dll
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Shockwave Flash 8.0 r22
  • Macromedia Shockwave for Director Netscape plug-in, version 8.0

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.1.10) Gecko/20100504 Firefox/3.5.10

More Information

none

the-edmeister
  • Moderator
5391 solutions 40022 answers

Helpful Reply

Try the reset described here for the HP PSC750 printer: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_pr...

Try the '''reset''' described here for the HP PSC750 printer: [http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer]
SurfriderJ 0 solutions 7 answers

Helpful Reply

Tried that but it made no difference whatever

Tried that but it made no difference whatever