# Support Forum

## Firefox isn't displaying websites properly

Posted

Just recently Firefox started displaying websites (Yahoo, Youtube, and basically anything other than Wikipedia, Google, and Mozilla.com) incorrectly. The sites show up without any banners or formatting, everything appears like the page's site map. On Youtube videos won't play and just navigating on any page is impossible. Everything is just URL's, there is no real layout to the site anymore or buttons to click. Basically each site is just completely messed up. I've tried clearing all of my history including cache and re-installing Firefox.

Just recently Firefox started displaying websites (Yahoo, Youtube, and basically anything other than Wikipedia, Google, and Mozilla.com) incorrectly. The sites show up without any banners or formatting, everything appears like the page's site map. On Youtube videos won't play and just navigating on any page is impossible. Everything is just URL's, there is no real layout to the site anymore or buttons to click. Basically each site is just completely messed up. I've tried clearing all of my history including cache and re-installing Firefox.

## Application

• User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:2.0b1) Gecko/20100630 Firefox/4.0b1 ( .NET CLR 3.0.4506.2152)

Moses
• Moderator

Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

If the first option doesn't work try the bottom one

Your Firefox settings and info are kept in a folder separate from the Firefox program, called your profile folder. Try creating a test profile, to see if the problem still occurs. See Use the Profile Manager to create and remove Firefox profiles

Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See [[Troubleshooting extensions and themes]] '''If the first option doesn't work try the bottom one''' Your Firefox settings and info are kept in a folder separate from the Firefox program, called your profile folder. Try creating a test profile, to see if the problem still occurs. See [[Managing profiles]]

### Question owner

even in safe mode - firefox will not display the "my yahoo" page correctly

even in safe mode - firefox will not display the "my yahoo" page correctly

Firefox isn't displaying websites properly I have the exact same problem, but mine is Windows 7, and my Firefox is 8. Just recently Firefox started displaying websites (Yahoo, Youtube, and basically anything other than Wikipedia, Google, and Mozilla.com) incorrectly. The sites show up without any banners or formatting, everything appears like the page's site map. On Youtube videos won't play and just navigating on any page is impossible. Everything is just URL's, there is no real layout to the site anymore or buttons to click. Basically each site is just completely messed up. I've tried clearing all of my history including cache and re-installing Firefox.

Firefox isn't displaying websites properly I have the exact same problem, but mine is Windows 7, and my Firefox is 8. Just recently Firefox started displaying websites (Yahoo, Youtube, and basically anything other than Wikipedia, Google, and Mozilla.com) incorrectly. The sites show up without any banners or formatting, everything appears like the page's site map. On Youtube videos won't play and just navigating on any page is impossible. Everything is just URL's, there is no real layout to the site anymore or buttons to click. Basically each site is just completely messed up. I've tried clearing all of my history including cache and re-installing Firefox.

yup i had the same issue, i uninstalled and deleted all the files that had to do anything with firefox, then i reinstalled... that work until this morning ( a week)

yup i had the same issue, i uninstalled and deleted all the files that had to do anything with firefox, then i reinstalled... that work until this morning ( a week)

I have a gmail page that won't display properly. It is just blank space using Firefox, but the text displays properly using IE9. If a Mozilla/Firefox engineer will contact me, I will forward the email for his/her evaluation.

I have a gmail page that won't display properly. It is just blank space using Firefox, but the text displays properly using IE9. If a Mozilla/Firefox engineer will contact me, I will forward the email for his/her evaluation.

I deleted all my cookies, web history etc.. all that and everything seems to work now, i gues i just have to be more on top of deleting that stuff

I deleted all my cookies, web history etc.. all that and everything seems to work now, i gues i just have to be more on top of deleting that stuff

I cleared the cache, and that fixed the problem.

I cleared the cache, and that fixed the problem.

That is not my problem here, though I can see how it could fix yours. My situation is an email (gmail) that had some text. It displays fine when using I.E. 9, but displays a blank area in Firefox. This *seems* to have only begun recently, with one of the recent upgrades. So, the bug is more serious than a stale link.

Please see my earlier post for the example of what is not being displayed.

That is not my problem here, though I can see how it could fix yours. My situation is an email (gmail) that had some text. It displays fine when using I.E. 9, but displays a blank area in Firefox. This *seems* to have only begun recently, with one of the recent upgrades. So, the bug is more serious than a stale link. Please see my earlier post for the example of what is not being displayed.

Cleared CACHE, HISTORY, EVERYTHING and it still fixed nothing.

I even updated FLASH yet again.

I do know that VISTA is CRAP! I know that VISTA has ActiveX disabled. I'm done with MICRO$OFT! My next computer will have LINUX! Here's the site http://www.infowars.com/ Cleared CACHE, HISTORY, EVERYTHING and it still fixed nothing. I even updated FLASH yet again. I do know that VISTA is CRAP! I know that VISTA has ActiveX disabled. I'm done with MICRO$OFT! My next computer will have LINUX! Here's the site http://www.infowars.com/
cor-el
• Top 10 Contributor
• Moderator

caltrop

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

caltrop Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem Use a compressed image type like PNG or JPG to save the screenshot. See also: *https://support.mozilla.org/kb/Websites+look+wrong

I don't have any examples, but can elaborate a bit: At issue are occasional gmail messages that may have some introductory text like: "See this-- it will amaze you", and nothing else, when viewed on Firefox. But, the same gmail opened on IE9, shows the above AND the missing text, links, etc. (And no, this is not spam, but legitimate messages from friends). It only occurs occasionally...

The next time this happens, I will forward the message to you-- I assume as another reply, like this? Or send me an email address so I can forward it directly.

I don't have any examples, but can elaborate a bit: At issue are occasional gmail messages that may have some introductory text like: "See this-- it will amaze you", and nothing else, when viewed on Firefox. But, the same gmail opened on IE9, shows the above AND the missing text, links, etc. (And no, this is not spam, but legitimate messages from friends). It only occurs occasionally... The next time this happens, I will forward the message to you-- I assume as another reply, like this? Or send me an email address so I can forward it directly.