X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Why isn't Firefox saving my log in info after I've used the "Remeber Me" option?

Posted

Why isn't Firefox saving my log in info after I've used the "Remeber Me" option? Every time I arrive at a frequently used website where I've previously indicated to the Firefox browser to save my log in info, I still have to log in manually. The past versions of Firefox weren't like this. I'm running Firefox on both my Imac (OS 10.5.8) and on my Mac Book Pro (Snow Leopard), and on each machine the latest version of Firefox does the same thing. I don't have this problem with Safari, but I prefer to use Firefox so please let me know if there's anything I can do to fix this problem.


This happened

Every time Firefox opened

== two months ago

Chosen solution

If you save your name and password in the Password Manager then that has no other effect then that Firefox can fill those name when required. Firefox doesn't log you in automatically. Many websites can use a cookie to remember you, so you do not need to log in.

Websites remembering you and automatically log you in is stored in a cookie that you must allow: Firefox > Preferences > Privacy > Cookies: "Exceptions" Also make sure that you do not use Remove recent browsing, search and download history to clear the "Cookies" and the "Site Preferences" "Browser History"

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • -Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Allows webpages to support pressure-sensitive drawing on Wacom pen tablets.
  • Shockwave Flash 10.1 r53
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

Application Basics
Name
Firefox
Version
3.6.6
Profile Directory
Show in Finder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
1
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.6
browser.tabs.loadInBackground
false
extensions.lastAppVersion
3.6.6
network.cookie.prefsMigrated
true
places.last_vacuum
1277668139
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

Chosen Solution

If you save your name and password in the Password Manager then that has no other effect then that Firefox can fill those name when required. Firefox doesn't log you in automatically. Many websites can use a cookie to remember you, so you do not need to log in.

Websites remembering you and automatically log you in is stored in a cookie that you must allow: Firefox > Preferences > Privacy > Cookies: "Exceptions" Also make sure that you do not use Remove recent browsing, search and download history to clear the "Cookies" and the "Site Preferences" "Browser History"

shin0bi272 0 solutions 1 answers

Helpful Reply

I think he means he sets the website to remember him (aka accept the cookie) then when he comes back like say the next day he has to log in again. I have this problem with newegg.com I also have FF set to remember my username and password so all I have to do is click login because FF does remember my UN and PW... but even though I have accept all cookies and keep them till they expire and the login cookie is a 30 day cookie, every time I close my browser and go back to newegg in a couple of hours (sometimes its a little longer) I have to log in again. I checked and sure enough the logon cookie is gone from newegg's folder in my cookies. I dont have FF set to clear history on close either.

Modified by shin0bi272

vincehradil 0 solutions 2 answers

Yeah - this is still happening to me. I tried a lot of things:

  • set FF to save history (default behavior)
  • customize the save history
  • clear cache
  • delete cache from profile and have FF rebuild it
  • repair installation
  • completely uninstall - using Revo to get rid of as much as possible, but keeping personal settings so that I don't have to rebuild. Then installing fresh.

Windows 7 64-bit Home Premium FF 3.6.8 (x86) Comodo Antivirus and Defense+ (Safe mode - I'm going to try disabling this)

Thanks, Vince

vincehradil 0 solutions 2 answers

Disabled Defense+, FF still forgets.

ChrisJennings 0 solutions 1 answers

FF used to fill in the blanks for me when I went to login sites but now all my passwords are gone and all the records of the sites are missing when I go into FF Tools/ options/ saved passwords? Why (or more importantly where are they)?