X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Firefox freezes when watching videos on youtube.com

Posted

I have Firefox version 3.6.4. When I am watching youtube videos, Firefox freezes, and I can only close the browser by using the task manager. I have not noticed this happen when I am viewing videos on other websites. Also, this does not happen when I watch youtube videos in Internet Explorer. This problem just recently started occurring.

URL of affected sites

http://www.youtube.com/

Additional System Details

Installed Plug-ins

  • -getplusplusadobe16263
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • TestGen plug-in, Version 7.4
  • npdivxplayerplugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Coupons, Inc. Coupon Printer DLL
  • DivX Web Player version 1.5.0.52
  • E-centives Coupon Activator
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • My Web Search Plugin Stub for 32-bit Windows
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.4) Gecko/20100611 3P_UAMG/1.0.32.0 Firefox/3.6.4 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Application Basics
Name
Firefox
Version
3.6.4
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Download Statusbar
0.9.6.8
true
Java Console
6.0.02
false
Java Console
6.0.03
true
Java Console
6.0.07
true
Java Console
6.0.05
true
Java Console
6.0.12
true
Java Console
6.0.13
true
Java Console
6.0.16
true
Java Console
6.0.17
true
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
My Web Search
1.1
true
m3ffxtbr@mywebsearch.com
Personas
1.5.3
true
personas@christopher.beard
Yahoo! Toolbar
2.1.2.20100119091315
true
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
RealPlayer Browser Record Plugin
1.1.3
true
Java Console
6.0.20
true
Adobe DLM (powered by getPlus(R))
1.6.2.63
true
Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.morainevalley.edu/homepage.asp
browser.startup.homepage_override.mstone
rv:1.9.2.4
extensions.lastAppVersion
3.6.4
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
general.useragent.vendor
3P_UAMG/1.0.32.0
network.cookie.prefsMigrated
true
places.last_vacuum
1273889956
print.print_printer
EPSON Stylus CX6000 Series
print.printer_Canon_Inkjet_PIXMA_iP1500.print_bgcolor
false
print.printer_Canon_Inkjet_PIXMA_iP1500.print_bgimages
false
print.printer_Canon_Inkjet_PIXMA_iP1500.print_command
print.printer_Canon_Inkjet_PIXMA_iP1500.print_downloadfonts
true
print.printer_Canon_Inkjet_PIXMA_iP1500.print_edge_bottom
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_edge_left
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_edge_right
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_edge_top
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_evenpages
true
print.printer_Canon_Inkjet_PIXMA_iP1500.print_footercenter
print.printer_Canon_Inkjet_PIXMA_iP1500.print_footerleft
&PT
print.printer_Canon_Inkjet_PIXMA_iP1500.print_footerright
&D
print.printer_Canon_Inkjet_PIXMA_iP1500.print_headercenter
print.printer_Canon_Inkjet_PIXMA_iP1500.print_headerleft
&T
print.printer_Canon_Inkjet_PIXMA_iP1500.print_headerright
&U
print.printer_Canon_Inkjet_PIXMA_iP1500.print_in_color
true
print.printer_Canon_Inkjet_PIXMA_iP1500.print_margin_bottom
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500.print_margin_left
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500.print_margin_right
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500.print_margin_top
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500.print_oddpages
true
print.printer_Canon_Inkjet_PIXMA_iP1500.print_orientation
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_pagedelay
500
print.printer_Canon_Inkjet_PIXMA_iP1500.print_paper_data
1
print.printer_Canon_Inkjet_PIXMA_iP1500.print_paper_height
11.00
print.printer_Canon_Inkjet_PIXMA_iP1500.print_paper_size
262149
print.printer_Canon_Inkjet_PIXMA_iP1500.print_paper_size_type
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_paper_size_unit
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_paper_width
8.50
print.printer_Canon_Inkjet_PIXMA_iP1500.print_reversed
false
print.printer_Canon_Inkjet_PIXMA_iP1500.print_scaling
1.00
print.printer_Canon_Inkjet_PIXMA_iP1500.print_shrink_to_fit
true
print.printer_Canon_Inkjet_PIXMA_iP1500.print_to_file
false
print.printer_Canon_Inkjet_PIXMA_iP1500.print_unwriteable_margin_bottom
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_unwriteable_margin_left
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_unwriteable_margin_right
0
print.printer_Canon_Inkjet_PIXMA_iP1500.print_unwriteable_margin_top
0
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_bgcolor
false
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_bgimages
false
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_command
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_downloadfonts
true
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_evenpages
true
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_footercenter
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_footerleft
&PT
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_footerright
&D
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_headercenter
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_headerleft
&T
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_headerright
&U
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_in_color
true
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_margin_bottom
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_margin_left
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_margin_right
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_margin_top
0.5
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_oddpages
true
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_orientation
0
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_pagedelay
500
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_paper_data
1
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_paper_height
11.00
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_paper_size
262149
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_paper_size_type
0
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_paper_size_unit
0
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_paper_width
8.50
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_reversed
false
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_scaling
1.00
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_shrink_to_fit
true
print.printer_Canon_Inkjet_PIXMA_iP1500_(Copy_1).print_to_file
false
print.printer_EPSON_Stylus_CX6000_Series.print_bgcolor
false
print.printer_EPSON_Stylus_CX6000_Series.print_bgimages
false
print.printer_EPSON_Stylus_CX6000_Series.print_command
print.printer_EPSON_Stylus_CX6000_Series.print_downloadfonts
true
print.printer_EPSON_Stylus_CX6000_Series.print_edge_bottom
0
print.printer_EPSON_Stylus_CX6000_Series.print_edge_left
0
print.printer_EPSON_Stylus_CX6000_Series.print_edge_right
0
print.printer_EPSON_Stylus_CX6000_Series.print_edge_top
0
print.printer_EPSON_Stylus_CX6000_Series.print_evenpages
true
print.printer_EPSON_Stylus_CX6000_Series.print_footercenter
print.printer_EPSON_Stylus_CX6000_Series.print_footerleft
&PT
print.printer_EPSON_Stylus_CX6000_Series.print_footerright
&D
print.printer_EPSON_Stylus_CX6000_Series.print_headercenter
print.printer_EPSON_Stylus_CX6000_Series.print_headerleft
&T
print.printer_EPSON_Stylus_CX6000_Series.print_headerright
&U
print.printer_EPSON_Stylus_CX6000_Series.print_in_color
true
print.printer_EPSON_Stylus_CX6000_Series.print_margin_bottom
0.5
print.printer_EPSON_Stylus_CX6000_Series.print_margin_left
0.5
print.printer_EPSON_Stylus_CX6000_Series.print_margin_right
0.5
print.printer_EPSON_Stylus_CX6000_Series.print_margin_top
0.5
print.printer_EPSON_Stylus_CX6000_Series.print_oddpages
true
print.printer_EPSON_Stylus_CX6000_Series.print_orientation
0
print.printer_EPSON_Stylus_CX6000_Series.print_pagedelay
500
print.printer_EPSON_Stylus_CX6000_Series.print_paper_data
1
print.printer_EPSON_Stylus_CX6000_Series.print_paper_height
11.00
print.printer_EPSON_Stylus_CX6000_Series.print_paper_size
262149
print.printer_EPSON_Stylus_CX6000_Series.print_paper_size_type
0
print.printer_EPSON_Stylus_CX6000_Series.print_paper_size_unit
0
print.printer_EPSON_Stylus_CX6000_Series.print_paper_width
8.50
print.printer_EPSON_Stylus_CX6000_Series.print_reversed
false
print.printer_EPSON_Stylus_CX6000_Series.print_scaling
1.00
print.printer_EPSON_Stylus_CX6000_Series.print_shrink_to_fit
true
print.printer_EPSON_Stylus_CX6000_Series.print_to_file
false
print.printer_EPSON_Stylus_CX6000_Series.print_unwriteable_margin_bottom
0
print.printer_EPSON_Stylus_CX6000_Series.print_unwriteable_margin_left
0
print.printer_EPSON_Stylus_CX6000_Series.print_unwriteable_margin_right
0
print.printer_EPSON_Stylus_CX6000_Series.print_unwriteable_margin_top
0
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
4
security.warn_viewing_mixed
false

Question owner

I have this bug too. I have actuall Flash

Question owner

This happens to me too. Happens at the start of the video, feels like if it happens more often on some videos, audio may start but video instantly freezes within 2 seconds and then none of the buttons in Firefox work -> must kill using task manager.

So this doesn't happen everytime but when watching many videos it will eventually crash.

Also I have Vista 64 and this problem started occuring within few weeks, no problems at all before this. (problem with new flash or firefox?)

Happens in safe mode with only flash enabled. Tried reinstalling Firefox and flash players.

I thought Firefox 3.6.6 shouldn't crash when plugins fail. Also Shockwave Flash version 10.1.53.64.

Question owner

Actually this seems to be mostly a problem with the mentioned version of flash as I installed flash to IE8 and it had similar problems with youtube videos.

However the plugin-container feature does not seem to work as intended, if I understood it correctly. Plugin-container is not dropped automatically after 45 seconds when a video crashes the flash and only way to continue browsing is to kill either plugin-container or firefox manually from the task manager.

Question owner

Same problem. Re-installing java, flash and firefox does not change anything. All modules are up to date (rechecked). I'm on Vista.

Question owner

Same here it's really annoying. I hope They gonna fix this problem soon, or I would have to change the browser

Helpful Reply

Vista OS, Firefox browser, only happen from the last two months, anyone can help? or why. thannks.

Question owner

HOT MAIL PROBLEM: OS Vista, Firefox browser, when reply or forward a email from hot mail not show us the details. this problem start at three months ago. If use IE don't have this problem. Anyone can help. Thanks.

Question owner

This just started happening on my computer =[

Question owner

CHROME DOESNT FREEZE

shane58 0 solutions 2 answers

i like firefox but if its not fixed soon im changing browsers

shane58 0 solutions 2 answers

i like firefox but if its not fixed soon im changing browsers

cubanpete 0 solutions 1 answers

Solved thanks. I fixed it here! I have Comodo Internet Security 5.016. consisting of Antivirus / Defense / Firewall. In the Defense+ (a host intrusion prevention module) tab there is a section called "Computer Security Policy". Firefox is in this list. I double clicked the entry and changed "Use a Custom Policy" to "Use a Predefined Policy" then selected "Trusted Application" and hit apply. That did the trick.

peppi12345 0 solutions 1 answers

Firefox 3.6.13 still having this freeze problem playing youtube videos.

Do not know if this has something to do with plugins.

Also encountered freezing having several tabs open (not more than 7).

Only task manager helps to kill firefox in this state. The problem is always reproducible than using the restore session feature.

spiky180 0 solutions 1 answers

I tried downloading Flash Player 10.2.153.1 (Non-IE Browsers) from the site below and it works. So far so good, but I will be monitoring it over the next few days.

http://www.oldapps.com/flash_player.php

alfabeta14 0 solutions 1 answers

Let me know as soon as this problems gets fixed, mean while I will be using OPERA :P

KatherineYH 0 solutions 4 answers

If the system registry is corrupted, it affects the entire system performance including the browser. The browser then starts working abnormally. It also fails to play videos in YouTube. You need to remove all corruptions in the system registry with appropriate tools to fix the issue. RegFix, RegCure are some among these tools.

grreetingsfrmks 0 solutions 2 answers

[spam removed by moderator. Please read Forum rules and guidelines, thanks.]

Modified by Chris Ilias

Hasan 477 solutions 5600 answers

Youtube & everything else is working fine on my system.

ninjasky3 0 solutions 2 answers

Thank u! this helped thanks alot <3