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Installing Firefox with windows 7 64bit mode just does not work.

  • 2 replies
  • 263 have this problem
  • 3 views
  • Last reply by harmanhoog

AnonymousUser
AnonymousUser
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I have windows 7 64bit mode. I cannot install firefox, it crashes all the time when I open it. I know the problem is because my windows 7 is in 64bit mode. Can you (firefox support) or someone on this forum provide the simple and easy steps of getting it to work. Also can you (firefox) hurry up and release a 64bit version. I'm using google chrome and crazy browser as they seem to have no problems at all. I really want to use firefox but it just won't set up for me because I'm running win7 64bit mode. If I was running win7 32bit mode I wouldn't be having any issues. Has anyone out there got a simple step by step solution for this? It it mind boggling that with todays technology no one has a simple fix for this issue. Help!!!!!

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

I have windows 7 64bit mode. I cannot install firefox, it crashes all the time when I open it. I know the problem is because my windows 7 is in 64bit mode. Can you (firefox support) or someone on this forum provide the simple and easy steps of getting it to work. Also can you (firefox) hurry up and release a 64bit version. I'm using google chrome and crazy browser as they seem to have no problems at all. I really want to use firefox but it just won't set up for me because I'm running win7 64bit mode. If I was running win7 32bit mode I wouldn't be having any issues. Has anyone out there got a simple step by step solution for this? It it mind boggling that with todays technology no one has a simple fix for this issue. Help!!!!! == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

All Replies (2)

Moses
Moses
  • Moderator
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Please type about:crashes in the Firefox location bar & hit enter. Message me the first few links so I can help

harmanhoog
harmanhoog
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I have been running Win 7 64 bit on an HP Pavilion lap for several months. The whole browser thing has been a nightmare. My work involves heavy duty internet research. Firefox crashes every few minutes. There is no specific event I can find that kicks this off, but running the latest Flash Players and Adobe Reader makes it a lot worse. In fact, I had to set up the adobe reader to not run within the Firefox window. I had to back off to an old version of adobe Reader and Flash Player to accomplish this. I love Firefox. I was disappointed to have to uninstall it as it was impossible to run searches with it. So then it proved to be that IE either version 8 or 9 was even worse. I could not keep it up long enough to run a search. So I installed Chrome which has some nice features, but it also crashes, albeit more gracefully so I do not lose my place and it makes a quick recovery but there are many online applications where Chrome just does not work.

My son also has Win7 64 bit and says he is also having the same problems. I want my Firefox back! Please fix it.