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when I start firefox browser an erroe message appear that contain this text "the procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll" I am using windows XP

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when I start firefox browser an erroe message appear that contain this text "the procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll" I am using windows XP  in English

This happened

Every time Firefox opened

== start mozila firefox

when I start firefox browser an erroe message appear that contain this text "the procedure entry point_except_handler4_common could not be located in the dynamic link library msvcrt.dll" I am using windows XP in English == This happened == Every time Firefox opened == start mozila firefox

Chosen solution

This issue can be caused by a problem with the file c:\windows\system32\dwmapi.dll The file dwmapi.dll is a Vista file and should not be present in Windows XP.

See also [tiki-view_forum_thread.php?forumId=1&comments_parentId=417674]

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Chosen Solution

This issue can be caused by a problem with the file c:\windows\system32\dwmapi.dll The file dwmapi.dll is a Vista file and should not be present in Windows XP.

See also [tiki-view_forum_thread.php?forumId=1&comments_parentId=417674]

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that file in not there