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master password still required after using: chrome://pippki/content/resetpassword.xul

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  • 7 have this problem
  • 12 views
  • Last reply by cor-el

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I'm asked on a fairly regular basis for my master password, except I don't recall having set one up. I've completed the steps outlined in: chrome://pippki/content/resetpassword.xul. Preferences show no tick mark for master password, but I am being asked for it just the same.

I'm asked on a fairly regular basis for my master password, except I don't recall having set one up. I've completed the steps outlined in: chrome://pippki/content/resetpassword.xul. Preferences show no tick mark for master password, but I am being asked for it just the same.

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If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete key3.db and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the Profile_Folder.