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Lost bookmarks and recovery didnt help

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  • 1 has this problem
  • 9 views
  • Last reply by Morbus

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I opened firefox to find my toolbar where my book marks usually are was compleatly blank. I started trouble shooting using the fire fox site and i found a way to restore within 5 days. how ever when i did this. it could only find files from 2009 (one year ago). so only has my really old book marks and i have lost all my recent ones. I think i might have updated it in the past two days. My computer also crashed once in the past two days.

I opened firefox to find my toolbar where my book marks usually are was compleatly blank. I started trouble shooting using the fire fox site and i found a way to restore within 5 days. how ever when i did this. it could only find files from 2009 (one year ago). so only has my really old book marks and i have lost all my recent ones. I think i might have updated it in the past two days. My computer also crashed once in the past two days.

All Replies (2)

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Hello Josh.

First of all, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at www.getfirefox.com.

Now, as for your troubles, have you read this support page about Lost Bookmarks?

https://support.mozilla.com/en-US/kb/Lost+Bookmarks

I hope it helps.

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