Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot download a pdf - instead of downloading, firefox takes me to a map of my computer to select an application - I do not understand!

  • 1 reply
  • 0 have this problem
  • 80 views
  • Last reply by the-edmeister
  • Archived

when I click on a link on a web page, and it is a pdf, I get taken to a list of my own hard drive, and am asked to select an application. I have to use safari to download anything!

This happened

Every time Firefox opened

== a month a go

when I click on a link on a web page, and it is a pdf, I get taken to a list of my own hard drive, and am asked to select an application. I have to use safari to download anything! == This happened == Every time Firefox opened == a month a go

All Replies (1)

Firefox doesn't display PDF files, it needs to be told which program you want used to open PDF files. See this: http://support.mozilla.com/en-US/kb/Managing+file+types