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my bookmarks, history have disappeared and do not appear again, and my arrow back and forward do not work. I tried to do what it said to do in "learn more", but it has not solved the problem. I also removed the program and re-installed it, but it is the s

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  • 14 have this problem
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  • Last reply by Morbus

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crashes every day, back and foward arrows do not work, history and bookmarks are empty and do not save

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

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Hello Gloria.

Read this: http://support.mozilla.com/en-US/kb/Lost+Bookmarks

If it doesn't help, I'll be here to help you.

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Also, your frequent crashes are probably the work of some faulty add-on. Make sure all your extensions and plugins are up to date (Tools > Add-ons) and if the crashes remain, try to disable them all, then enable them one by one to find which one(s) is(are) giving you trouble.

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