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Firefox crashes randomly, leaving no crash info

Posted

Firefox crashes randomly. I have tried all the fixes I could find in the support forums. It crashes in safe mode. I have updated all the add-ons. There is no crash report. I have created a new user. I have check for virus and malware

Crash ID(s)

No crash reports have been submitted.
Firefox crashes randomly. I have tried all the fixes I could find in the support forums. It crashes in safe mode. I have updated all the add-ons. There is no crash report. I have created a new user. I have check for virus and malware == Crash ID(s) == No crash reports have been submitted.

Chosen solution

Firefox 3.6.3 has been doing this to me recently and it's out of the blue. It's been running fine until now and I don't know what's causing it to randomly crash.

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Additional System Details

Installed Plug-ins

  • -The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.0 r45
  • GEPlugin
  • Picasa plugin
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.20
true
AVG Safe Search
9.0.0.812
true
{3f963a5b-e555-4543-90e2-c3908898db71}
Java Quick Starter
1.0
true
jqs@sun.com
Web Conferencing
4.5.0.100
false
webconferencing2@wiredred.com
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
privacy.sanitize.migrateFx3Prefs
true

Chosen Solution

Firefox 3.6.3 has been doing this to me recently and it's out of the blue. It's been running fine until now and I don't know what's causing it to randomly crash.

Firefox 3.6.3 has been doing this to me recently and it's out of the blue. It's been running fine until now and I don't know what's causing it to randomly crash.