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Firefox hangs when trying to print

AnonymousUser
AnonymousUser

When I try to print a web page from firefox almost everything freezes. and the only thing I can do is to press ctrl+alt+del and then logout then login again and startup all the programs.

Note that I dont have an actual printer installed, but I'm trying to use adobe acrobat's printer.

I had windows 7 32 bit and lately changed to 64 bit and pretty much installed every thing I had before. I did not have this issue in my previous OS.

and also I checked with IE8 it prints fine.

Thank you in advance for any help.

This happened

Every time Firefox opened

== When I installed windows 7 64 bit

When I try to print a web page from firefox almost everything freezes. and the only thing I can do is to press ctrl+alt+del and then logout then login again and startup all the programs. Note that I dont have an actual printer installed, but I'm trying to use adobe acrobat's printer. I had windows 7 32 bit and lately changed to 64 bit and pretty much installed every thing I had before. I did not have this issue in my previous OS. and also I checked with IE8 it prints fine. Thank you in advance for any help. == This happened == Every time Firefox opened == When I installed windows 7 64 bit

Chosen solution

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Read this answer in context 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator

Chosen Solution

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

dezy
dezy

thanks that helped

the problem was with IDM extension