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I cannot uninstall Firefox, either through Control Panel Add/Remove or by running helper.exe from Program Files.

Posted

Nothing happens when I click on REMOVE for Mozilla Firefox from the Add/Remove screen of Control Panel. I then tried to run helper.exe from the Mozilla Firefox folder in Program Files, but that wouldn't run either. Any suggestions?

This happened

Just once or twice

== When I tried to uninstall Firefox

Nothing happens when I click on REMOVE for Mozilla Firefox from the Add/Remove screen of Control Panel. I then tried to run helper.exe from the Mozilla Firefox folder in Program Files, but that wouldn't run either. Any suggestions? == This happened == Just once or twice == When I tried to uninstall Firefox

Chosen solution

unistalled foxtab, however the window saying "want to add this pers. button to toolbar" no matter what I do I can't get it off , close firefox, remove or delete or get a new firefox download to replace it in the harddrive etc. Its locked up firefox and I have to use safari to access the web. how do I get this circular message etc. off ?

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Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.0 r45
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Picasa plugin
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Java Quick Starter
1.0
true
jqs@sun.com
CoolPreviews
3.0.1
true
FoxTab
1.3
true
Java Console
6.0.20
true
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.foxnews.com/
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
(.NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
network.http.max-connections
32
network.http.max-connections-per-server
8
network.http.max-persistent-connections-per-server
4
network.http.pipelining
true
network.http.pipelining.firstrequest
true
network.http.pipelining.maxrequests
8
network.http.proxy.pipelining
true
network.http.request.max-start-delay
0
places.last_vacuum
1268324131
print.print_printer
hp psc 2400 series
print.printer_hp_psc_2400_series.print_bgcolor
false
print.printer_hp_psc_2400_series.print_bgimages
false
print.printer_hp_psc_2400_series.print_command
print.printer_hp_psc_2400_series.print_downloadfonts
false
print.printer_hp_psc_2400_series.print_edge_bottom
0
print.printer_hp_psc_2400_series.print_edge_left
0
print.printer_hp_psc_2400_series.print_edge_right
0
print.printer_hp_psc_2400_series.print_edge_top
0
print.printer_hp_psc_2400_series.print_evenpages
true
print.printer_hp_psc_2400_series.print_footercenter
print.printer_hp_psc_2400_series.print_footerleft
&PT
print.printer_hp_psc_2400_series.print_footerright
&D
print.printer_hp_psc_2400_series.print_headercenter
print.printer_hp_psc_2400_series.print_headerleft
&T
print.printer_hp_psc_2400_series.print_headerright
&U
print.printer_hp_psc_2400_series.print_in_color
true
print.printer_hp_psc_2400_series.print_margin_bottom
0.5
print.printer_hp_psc_2400_series.print_margin_left
0.5
print.printer_hp_psc_2400_series.print_margin_right
0.5
print.printer_hp_psc_2400_series.print_margin_top
0.5
print.printer_hp_psc_2400_series.print_oddpages
true
print.printer_hp_psc_2400_series.print_orientation
0
print.printer_hp_psc_2400_series.print_pagedelay
500
print.printer_hp_psc_2400_series.print_paper_data
1
print.printer_hp_psc_2400_series.print_paper_height
11.00
print.printer_hp_psc_2400_series.print_paper_size_type
0
print.printer_hp_psc_2400_series.print_paper_size_unit
0
print.printer_hp_psc_2400_series.print_paper_width
8.50
print.printer_hp_psc_2400_series.print_reversed
false
print.printer_hp_psc_2400_series.print_scaling
1.00
print.printer_hp_psc_2400_series.print_shrink_to_fit
true
print.printer_hp_psc_2400_series.print_to_file
false
print.printer_hp_psc_2400_series.print_unwriteable_margin_bottom
0
print.printer_hp_psc_2400_series.print_unwriteable_margin_left
0
print.printer_hp_psc_2400_series.print_unwriteable_margin_right
0
print.printer_hp_psc_2400_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

Chosen Solution

unistalled foxtab, however the window saying "want to add this pers. button to toolbar" no matter what I do I can't get it off , close firefox, remove or delete or get a new firefox download to replace it in the harddrive etc. Its locked up firefox and I have to use safari to access the web. how do I get this circular message etc. off ?

unistalled foxtab, however the window saying "want to add this pers. button to toolbar" no matter what I do I can't get it off , close firefox, remove or delete or get a new firefox download to replace it in the harddrive etc. Its locked up firefox and I have to use safari to access the web. how do I get this circular message etc. off ?
jmeth 0 solutions 1 answers

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