X
Tap here to go to the mobile version of the site.

Support Forum

When I try to download a software up date for another program in Binary File (eg CCleaner or a Microsoft file) in FireFox they all just come up in the download window as 'Cancelled'? When I go to the destination folder the download file icon is there wit

Posted

When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!

When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!

Additional System Details

Installed Plug-ins

  • -Shockwave Flash 10.0 r45
  • 6.0.12.1483
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Office Plugin for Netscape Navigator
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Picasa plugin
  • 3.0.50106.0
  • Office Live Update v1.3
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Yahoo! activeX Plug-in Bridge
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

More Information

AVG Safe Search 9.0.0.812 true {3f963a5b-e555-4543-90e2-c3908898db71}
Microsoft .NET Framework Assistant 1.1 true {20a82645-c095-46ed-80e3-08825760534b}

zzxc 22 solutions 242 answers

If all .exe files are blocked, antivirus software is most likely configured to block them. See if you can download these with your antivirus and/or security software disabled.

If all .exe files are blocked, antivirus software is most likely configured to block them. See if you can download these with your antivirus and/or security software disabled.