Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Tab crashes

Scot63

Are DAILY, multiple crashes due to not updating Windows?

Are DAILY, multiple crashes due to not updating Windows?

All Replies (5)

There is no way of knowing.

Do you check the task manager to see if your system is getting a bit loadded.

Can you also find any Fx log of crashes

url =[about:crashes]

I don't think there is an issue the system being over loaded but i was at the time on an online chat portal with an insurance agent and our chat crashed 3 times . Another time that will guarantee crashes 100%, is going on music sites with sound clips, after 4-5 clips, crashes always occur. As a note, this does NOT happen with other browsers.

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Report ID Date Crashed f44793ed-8933-4da0-b256-529d0fcc09b9 9/6/2026, 9:23 AM cf4d3cb0-97df-44e0-a373-aac9fdd5c7a6 9/5/2026, 11:02 AM d220e313-53be-4c01-99ce-c0b462ccec78 9/4/2026, 10:37 AM 5af5227e-d97b-462b-b8c5-6bc4fadced89 9/4/2026, 4:50 AM ae36aaf5-004e-4c46-973f-61b4cd350683 9/1/2026, 11:16 AM

It doesn't look like Submitted, it should start with bp-

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.