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Why is Mozilla sending a code to a different email address than my account email address?

bgooch4

When trying to install Firefox mobile the installation code is being sent to ***@protonmsil.com instead of ***@protonmail.com. Thanks, Bill

  • Moderator's note: emails redacted
When trying to install Firefox mobile the installation code is being sent to ***@protonmsil.com instead of ***@protonmail.com. Thanks, Bill *Moderator's note: emails redacted

Modified by Kiki

All Replies (3)

Hi bgooch4,

Can you tell me exactly how did you trigger the email?

Chosen Solution

It's working now. I was able to use my email account to sync the phone. Thanks anyway.

Glad to hear that. Thanks for coming back to update the thread. I Just marked your answer as the solution.

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