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My mouse no longer scrolls properly - does anyoine have a solution

grwiffen

Hi everyone,

After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the latest version. The mouse scrolls fine in other apps, like WhatsApp, Outlook, Word etc. but not in Firefox.

When I try to scroll in Firefox, it stutters, jumps and will continue to jump even when I stop scrolling on the mouse.

I have spoken to Logi and there is no issue with the mouse itself.

I have tried Troubleshoot and Private mode, but still the same issue, so its not an add-on or extension problem.

Is anyone else having this issue over the last couple of days, or have any ideas on how to get back to smooth scrolling?

Thank you, Graham

Hi everyone, After a recent series of updates to both my mouse and Firefox, my mouse no longer scrolls within Firefox. The mouse is Logi wireless mouse. Firefox is the latest version. The mouse scrolls fine in other apps, like WhatsApp, Outlook, Word etc. but not in Firefox. When I try to scroll in Firefox, it stutters, jumps and will continue to jump even when I stop scrolling on the mouse. I have spoken to Logi and there is no issue with the mouse itself. I have tried Troubleshoot and Private mode, but still the same issue, so its not an add-on or extension problem. Is anyone else having this issue over the last couple of days, or have any ideas on how to get back to smooth scrolling? Thank you, Graham

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