Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Website problems ya Fix problems ya PDF Viewer

TyDraniu replied
ggy483417

Hi Mozilla Support Community,

I use Firefox Desktop as my primary browser for running a corporate consultancy agency. Recently, I've noticed an issue with Firefox's built-in PDF reader (pdf.js) on certain official interactive forms.

When downloading, previewing, and filling out business registration forms, MOA templates, or tax certificates from corporate web portals (such as the SECP Portal Pakistan for company name search and FBR verification tools), certain custom font fields in the PDF appear overlapped or fail to display input text properly.

System Details:

Firefox Version: Latest Desktop Release (Windows 11) Issue: Form text fields in interactive PDFs fail to render non-standard font glyphs properly. I wanted to ask:

Is there a specific preference in about:config to force Firefox's PDF.js viewer to fallback to system fonts for interactive form fields? Is there a way to reset pdf.js rendering cache without clearing general site cookies and sessions for web applications? Any troubleshooting tips or about:config tweaks would be greatly appreciated. Thanks! https://secpportal.com.pk/

Hi Mozilla Support Community, I use Firefox Desktop as my primary browser for running a corporate consultancy agency. Recently, I've noticed an issue with Firefox's built-in PDF reader (pdf.js) on certain official interactive forms. When downloading, previewing, and filling out business registration forms, MOA templates, or tax certificates from corporate web portals (such as the SECP Portal Pakistan for company name search and FBR verification tools), certain custom font fields in the PDF appear overlapped or fail to display input text properly. System Details: Firefox Version: Latest Desktop Release (Windows 11) Issue: Form text fields in interactive PDFs fail to render non-standard font glyphs properly. I wanted to ask: Is there a specific preference in about:config to force Firefox's PDF.js viewer to fallback to system fonts for interactive form fields? Is there a way to reset pdf.js rendering cache without clearing general site cookies and sessions for web applications? Any troubleshooting tips or about:config tweaks would be greatly appreciated. Thanks! https://secpportal.com.pk/

All Replies (1)

Please create a new issue in github.com/mozilla/pdf.js/issues/ and attach there a problematic pdf file. Thanks!

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.