Daily chrashing and freezing
Your site has been freezing daily, mostly twice, in last 3 moths or so - on different networks and different devices, causing me to lost relevant data. As your avid user for long time, I am considering to switch in spite of familiarity. Do better for you current and potential new user as I am very much unlike to recommend you and use anymore. Sincerely.
All Replies (1)
If you want to rule out a HW problem, you can share some of your crash IDs here:
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
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