With firefox I get this message: Close Firefox Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I keep getting this message- With firefox I get this message: Close Firefox Firefox is already running, but is not responding. The old Firefox process must be closed t… (read more)

I keep getting this message- With firefox I get this message: Close Firefox Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I have followed the instructions to resolve this, but none of them are working.

Asked by Steven Bolton 5 days ago

Firefox Stopped Working on My Mac

I recently updated my Mac OS to 15.4, and for whatever reason, ever since I did, Firefox stopped working. I can open it, but if I try to go to any web site it just has a … (read more)

I recently updated my Mac OS to 15.4, and for whatever reason, ever since I did, Firefox stopped working. I can open it, but if I try to go to any web site it just has a dot bouncing back and forth like it looks like it's trying to go to the site, but then it times out. I have deleted and re-installed Firefox several times - the last one being version 137.0.2 for Mac, but it still won't open any site. I don't know what to do to get it working and Mac tech support had no ideas other than to contact Mozilla tech support, so here I am. Can you help me? This has never happened before and it makes no sense that it would not work. You can see by the enclosed screen shot that it opens, but fails to open any photos or go beyond that. The 'checking for updates' alert just keeps spinning and spinning. Rick Garside

Asked by sidebyside 5 days ago

Firefox has been using too much cpu, gpu and ram lately.

i noticed that my laptop is getting too hot, when i opened task manger i found that Firefox is using a lot of ressources every time, i have a decent ram of 24GB and i7 7t… (read more)

i noticed that my laptop is getting too hot, when i opened task manger i found that Firefox is using a lot of ressources every time, i have a decent ram of 24GB and i7 7th gen plus an gtx1050, i don't think it's my work flow because i've been always using too much tabs without any problem, i suspect an update issue, what do you think ?

Asked by mflaiki 6 days ago

Firefox is killing my iMac

Power consumption of Firefox is so high that it nearly killed the display of my iMac. My screen started flickering with horizontal lines across the display. When i touche… (read more)

Power consumption of Firefox is so high that it nearly killed the display of my iMac. My screen started flickering with horizontal lines across the display. When i touched the screen, it was so hot that I could boil water using it. I did not realize that it was Firefox that was killing my PC until I looked at the power consumption (see the attached screenshot). I hope there is a solution to this since I really love Firefox and have been using it for well over a decade.

Asked by Vikram Singh 6 days ago

New Tab page now blank

Apparently Firefox updated overnight and now my New Tab Page, which had a ton of tiles on it that I'd pinned over the years is now completely blank, no tiles, no nothing … (read more)

Apparently Firefox updated overnight and now my New Tab Page, which had a ton of tiles on it that I'd pinned over the years is now completely blank, no tiles, no nothing (except the Firefox logo). If there were at least some blank tiles, I'd have something to work with, but when I say blank, that's exactly what I mean.

Is there any way to get back the tiles I had? Because none of the pages I've opened or searched so far has created a tile on the page.

Thanks.

Asked by RoseQueen 6 days ago