Why does Firefox keep shutting down?
Firefox keeps shutting down and it will open up when I tap on the icon. I have to reload it to make it work, It seems like I have to do this everytime I shut the pc.
All Replies (1)
Maybe something is crashing it? If there are recent reports submitted, please follow the steps below to provide the crash IDs to help understand the issue:
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
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