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No TURN ON button for VPN

Firefox VPN
Paul replied
ken.bryant
ken.bryant

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again. Can you assist? Thanks much, Ken

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi Ken

Are you able to share a screenshot of what you are seeing? It would really help us to appreciate the problem and find a solution for you.

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