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Cloudlare Validation error on Attempted Login

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  • Last reply by Ronegade
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Ronegade
Ronegade

I have logged into TinyURL.com MANY times using Firefox. Now, I get a Cloudflare Validation Error when trying to do so (see attached screenshot/snip).

This was done in Troubleshooting mode, but is the same in standard mode, though I have no extensions enabled. I've tried turning Protection Tracking off; no luck. - We use ZoneAlarm, but the Web Secure functions are all disabled. - I have the same issue on 2 PC's, one Windows 10 and the other Windows 11, 64-bit. - I'm on FF release 150.0.2 - 64-bit, and both Windows installs are fully updated and kept that way. - I've reached out to TinyURL in hopes of resolving the issue. They suggested many of the above steps but not resolved this issue. - HOWEVER, I've found that login via Google Chrome IS seamless - no issues.

What is it with Firefox that it's having issues with the Cloudflare "Human" check? I've checked the Cloudflare site; all conditions are good, and this very setup passed the "Turnstile" check.

FF is my #1 preferred browser, so please look into this. I see that others have posted similar issues over multiple years here (but a search of support articles didn't find one . . .)

Thanks,

I have logged into TinyURL.com MANY times using Firefox. Now, I get a Cloudflare Validation Error when trying to do so (see attached screenshot/snip). This was done in Troubleshooting mode, but is the same in standard mode, though I have no extensions enabled. I've tried turning Protection Tracking off; no luck. - We use ZoneAlarm, but the Web Secure functions are all disabled. - I have the same issue on 2 PC's, one Windows 10 and the other Windows 11, 64-bit. - I'm on FF release 150.0.2 - 64-bit, and both Windows installs are fully updated and kept that way. - I've reached out to TinyURL in hopes of resolving the issue. They suggested many of the above steps but not resolved this issue. - HOWEVER, I've found that login via Google Chrome IS seamless - no issues. What is it with Firefox that it's having issues with the Cloudflare "Human" check? I've checked the Cloudflare site; all conditions are good, and this very setup passed the "Turnstile" check. FF is my #1 preferred browser, so please look into this. I see that others have posted similar issues over multiple years here (but a search of support articles didn't find one . . .) Thanks,
Attached screenshots

All Replies (2)

jbr
jbr
  • Top 10 Contributor

(I'm not familiar with the TinyURL errors — but you verified with them this error attached is directly related to Cloudflare bot protections and was not caused by anything else like network conditions, certificates, DNS etc. besides just fingerprinting protections?)

How does https://browser-compat.turnstile.workers.dev/ look for you?

(There's also https://challenges.cloudflare.com to verify you can connect to that host at all…)

Can you please clarify the timelines — as the post mentions release 150.0.2 but the question was submitted from 151.0 … I'm trying to eliminate a change in fingerprint signature that landed in v151 (but also might have been flipped remotely https://bugzilla.mozilla.org/show_bug.cgi?id=2034019#c35 — if you feel like flipping it back and trying again? — but don't forget to disable the cipher back later if no effect, to actually not have yet another non–matching signature for 151+…)

Ronegade
Ronegade Question owner

JBR: Turnstile results attached - all looks good to me.

Yes, the Cloudflare link takes me to that site (but no options to go any further there).

I apologize, "150.0.2" should be "151.0.2". My bad; sorry for the confusion.

I don't think I see where the BugZilla thread is relevant to Cloudflare. For this troubleshooting, I changed some security settings, but believe I changed them back -- they didn't affect the ability to login to TinyURL. I still can't login there w/Firefox 151.0.2, 64-bit, Win 10.

Thanks, Ron Klassen

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