Showing questions tagged:

I can't manage to allow sounds to play on Firefox, no matter what. Why?

Firefox decided to not play any sound on my laptop, Spotify works on itself, if I open it in Firefox it doesn't. Same with YouTube and everything else. I use Artix Linux,… (read more)

Firefox decided to not play any sound on my laptop, Spotify works on itself, if I open it in Firefox it doesn't. Same with YouTube and everything else. I use Artix Linux, I double-booted with Windows and it works on it, just not on Artix for some reason. I have tried to allow acces to it, even redownloaded everything, nothing worked. It's not the biggest problem, since there are subtitles, but it would be good if it worked.

Open

Comment s'assurer qu'un pop up de Firefox est réellement de Firefox et non de l'ingérence qu'elconque ?

Je suis constamment interrompu par le pop up suivant, comment le faire cesser? "Contrôle de compte d'utilisateur. Voulez-vous autoriser cette application à apporter des … (read more)

Je suis constamment interrompu par le pop up suivant, comment le faire cesser? "Contrôle de compte d'utilisateur. Voulez-vous autoriser cette application à apporter des modifications à votre appareil? De Firefox Soft ware Updateur. Editeur vérifié: Mozilla Corporation. Origine du fichier: Disque dur de cet ordinateur." Pourtant dans les paramètres on indique que tout est à jour et aucune action n'est requise. Comment le flusher sans qu'il réapparaisse à tout moment et comment puis-je m'assurer que ce n'est pas de l'intrusion ?

Open 2 10

Is there a way to increase the size of the scroll bar on the right side of the browser?

I don't know why any browser never seems to allow for this. I hate using the mouse wheel to scroll down webpages and always use the scroll bar on the right side. Problem … (read more)

I don't know why any browser never seems to allow for this. I hate using the mouse wheel to scroll down webpages and always use the scroll bar on the right side. Problem is most of the time it's way to skinny/narrow to be practically used and the bar you use to scroll it up and down - especially on long pages - is so tiny as to be completely unusable. It may not be an issue for tweens who still have eyes like hawks but for older people, like me, it's a pain in the tuchus. I'd like to be able to increase both the size - width mostly - of the slide rail and increase the overall size of the slide bar you use to control it.

Thanks!

Solved 4 2 87

[MacOS] Anyone else getting prompted for their location permission in Google every time they search?

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every … (read more)

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every time I do a Google search. In MacOS, I've granted Firefox location permission and I've repeatedly saved me giving google permission but it doesn't stop. This is happening on my MacBook Pro and Mac Studio.

Anyone else? Any tips? It's maddening. lol

Solved 12 2 128

VPN - Wireguard Configuration

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the conn… (read more)

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the connection information. Is there a way to obtain the VPN tunnel information to configure my VPN over it? Thank you.

Open 1

When refreshing / reloading a website, it reurns to the top, not when it was on the page

Hi, a while ago something changed in my Firefox where when browsing and refreshing a page it now returns to the top of the page. It always use to refresh to the same plac… (read more)

Hi, a while ago something changed in my Firefox where when browsing and refreshing a page it now returns to the top of the page. It always use to refresh to the same place on the page so i didn't need to scroll to get back to where i was. Does anyone know how to fix this? Any help greatly appreciated. Thanks

Open 4 1 10

I keep receiving this on firefox: someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using

how can i restore control of my device? I keep receiving this: "someone else, like a parent or administrator, controls settings on the network, browser or device that yo… (read more)

how can i restore control of my device? I keep receiving this: "someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using", but it is my device and I am a 41 year old adult.

Open 1 29

This suue has reappearded after Update to 151.0 26May 2026

Every time I try to use Google as a search engine in Firefox, this message appears. "About this page Our systems have detected unusual traffic from your computer network.… (read more)

Every time I try to use Google as a search engine in Firefox, this message appears. "About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?:

I believe this occurred earlier in the year but was marked as solved. Immediately after Firefox automatically update to 151.0 64 bit today (in Western Australia), I am plagued with it as well.

I have tried disabling extensions and am not (I believe) running in incognito mode.

Any suggestions please?

Open 2 10

White lines appear on some images when viewing pdf documents with Firefox pdf viewer

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and… (read more)

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and linux mint (various versions). It is present on the images from the file as received and after uploading to a website. The images are OK if viewed using Opera or other browsers but the same problem is present on Thunderbird. The file below has the problem on 2 images when viewed on Firefox. https://www.kass.org.uk/Documents/NewsletterFrom251114/20260304%20March%20Newsletter.pdf I have caused the writer of the article a lot of trouble because I blamed her file which seems to be OK. Can you help? Thanks Brian

Open 5

Facebook Custom Audience 2026-06-09

Just checking Facebook "download your information" and got this: ``` { "timestamp": 1781017200, "label_values": [ { "label": "Date"… (read more)

Just checking Facebook "download your information" and got this:

```

     {
       "timestamp": 1781017200,
       "label_values": [
         {
           "label": "Date",
           "value": "2026-06-09"
         },
         {
           "label": "Business or organization",
           "value": "Firefox",
           "description": "The business or organization that added you to a Custom Audience"
         }
       ]
     },

```

Is this actual Firefox passing my info to Meta, or some Meta scammer pretending to be Firefox?

On that date, I had Global Privacy Control turned on in Firefox.

Open 3 50

My original email is no longer valid. Everytime I attempt making a secondary email the system wants to send a code to the email that no longer works. How do I rectify this problem?

My original email is no longer valid. Every time I attempt making a secondary email the system wants to send a code to the email that no longer works. How do I rectify … (read more)

My original email is no longer valid. Every time I attempt making a secondary email the system wants to send a code to the email that no longer works. How do I rectify this problem?

Open 1

How to paste a link copied from a webpage on Firefox into Proton Mail in order to send the link to someone

I have Proton Mail and I use Firefox, I used to be able to simply copy a link in Firefox that I wanted to share with someone by emailing them the link in Proton Mail. The… (read more)

I have Proton Mail and I use Firefox, I used to be able to simply copy a link in Firefox that I wanted to share with someone by emailing them the link in Proton Mail. Then that simple process no longer worked.

However I recently discovered there were two shortcuts I could access in Firefox to copy the link and then open up a new email and click a paste icon in Proton mail and the email link would be pasted in the email.

Now that does not work! What gives and how can I do this process that used to be so completely simple???

Mary Mooney [edited email from community support forum]

Open 1