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Lost older emails

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  • Last reply by Mapenzi
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Believe update got rid of my older important emails. Need them back very important. PLEASE HELP!

Believe update got rid of my older important emails. Need them back very important. PLEASE HELP!

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Please give more details about your issue, otherwise we cannot help you. What happened after the Thunderbird update? Or was it an OS update? Did Thunderbird open displaying a start page prompting to "set up your existing email address"? (see image)

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