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Notifications from Mozilla support about my account activity say I am on Windows 10 when I am on Windows 11.

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Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or just a typo?

Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or just a typo?
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We just don't differentiate it. This is the same OS for us.

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Chosen Solution

We just don't differentiate it. This is the same OS for us.

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