Thunderbird did not pull e mails from the old computer (via USB storage)
Hi,
I was transferring the Thunderbird folder to my new laptop, and it can not open emails. Although I can see that the Contacts have been copied. I was following the instructions via some of the YouTube videos. This is not my first time I have done this, but now, for some strange reason, it can not open emails.
I have purchased Windows 11 Pro N to my new laptop and now I am stucked.
Can you help me?
Tiho
All Replies (2)
Try it this way.
Copy TB files from the old PC
- launch TB on the old PC
- go to TB menu > Help > Troubleshooting Information
- click the Application Basics > Profile Folder 'Open Folder' button
- the profile folder will open
- navigate three levels up to the AppData\Roaming folder
- close TB
- copy the AppData\Roaming\Thunderbird folder to a flash drive
---
Paste the copied TB files to the new PC
- open the AppData\Roaming folder on the new PC like you did above
- delete the Thunderbird folder
- replace it with the Thunderbird folder from the flash drive
- launch TB
Hi Ed,
Thank you for your response. I have done it this way, for the first time, and it was OK. After a few weeks, we have purchased Windows OS 11 Pro N, and I have installed it on the same laptop, but before that, I have done a backup as it was suggested.
Do you think that Bitdefender can cause the blockade of the proces?
Thank you,
Tiho
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